Dane Carl

Dane Carl handled the purchase of a 2024 Bronco Sport Badlands. I find that Dane was an excellent salesperson and went out of the way to make the purchase fluid. He was very knowledgeable of the car be Badlands. I find that Dane was an excellent salesperson and went out of the way to make the purchase fluid. He was very knowledgeable of the car being purchased, answered all questions with clarity and was an amicable person to converse with. When handling the purchase I feel he did his best to help myself and Ciocca come to an agreement for the purchase. EXCELLENT SALESMAN Kris Gerald He handled the financial part of my deal. The extended warranty part of the deal was not handled clearly. We went through many iterations and computer screens before we verbally agreed to the Premium Plus program for 3 years beyond the manufacturer’s 3 year bumper to bumper warranty for a total of 72 months. After signing papers on the pc screen he gave me a memory stick with all documents. When I went home I did not see any signed papers agreeing to the extended warranty timeframe nor a detail of explanation document of the Premium Plus coverage. After asking him several times via e-mail, he finally sent me a document showing AVC (who I found out later handles the warranty claims) shows the warranty for 60/60000/100. This document was not part of the document info he gave me on the memory stick. This created confusion, we spoke on the phone that we verbally agreed to 72 months but for some “reason” it ended 60 months. He said he would talk to AVC that day about extending it to the 72 months. He has not confirmed that despite multiple requests an update status. Finally, he did contact me but had not talked to AVC yet. He offered me a refund on the purchase of the extended warranty. My wife and I did want an extended warranty and resolved to keep it with hope that he did follow through with successfully contacting AVC. Poor communication! More

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They went out of their way to find what I was looking for. The salesman drove over an hour and a half to another dealership so he could get it back in time for me to test drive it. They were all great to for. The salesman drove over an hour and a half to another dealership so he could get it back in time for me to test drive it. They were all great to deal with. More

by spepe Verified Customer Verified Customer

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Very Polite. Willing to take the time to show you cars. Answered all of my questions. Willing to take the time to show you cars. Answered all of my questions. More

by JRTECH114 Verified Customer Verified Customer

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Everyone was Very helpful the sale went smoothly and quickly I would highly recommend the dealership quickly I would highly recommend the dealership More

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Dane and team were great to work with. They were thorough but made the leasing process as quick and easy as possible. They were thorough but made the leasing process as quick and easy as possible. More

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Very helpful, highly recommend. Dane has helped us with a couple of purchases now and makes the whole process easy and stress free. Will be coming back when the need arises. Dane has helped us with a couple of purchases now and makes the whole process easy and stress free. Will be coming back when the need arises. More

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They found the car that I wanted and need with little hassle and found the best deal for me. The process was easy and friendly. No pressure! hassle and found the best deal for me. The process was easy and friendly. No pressure! More

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Logan is what one hopes for when navigating the purchase of a new vehicle, , knowledgable, excellent communication , every issue or concern was handled smoothly and efficiently of a new vehicle, , knowledgable, excellent communication , every issue or concern was handled smoothly and efficiently More

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Everyone worked hard to get us into the truck we wanted. All of our questions were answered by everyone . All of our questions were answered by everyone . More

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We were under a severe time crunch to replace a vehicle for our son who was home on spring break. They were able to expedite the pre-sale service and deliver the truck to our local Ciocca location on time for our son who was home on spring break. They were able to expedite the pre-sale service and deliver the truck to our local Ciocca location on time with no excuses. More

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