Daniel Ortiz

Phil was an outstanding salesman from start to finish. He’s extremely knowledgeable about the products and took the time to answer every question without making the process feel rushed or pressured. On to He’s extremely knowledgeable about the products and took the time to answer every question without making the process feel rushed or pressured. On top of that, he’s just a great guy all around—easy to talk to, honest, and genuinely focused on helping you make the right decision. He made the entire experience smooth, stress-free, and actually enjoyable, which isn’t something you always expect when buying a car. If you’re heading to Mazda Naples, I highly recommend asking for Phil—you’ll be in great hands. More

by XBRIELLEBURKE Verified Customer Verified Customer

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Realmente insatisfecho hacen cosas que no estan en lo hablado y agregando servicio que no te han platicado sin consentimiento. hablado y agregando servicio que no te han platicado sin consentimiento. More

by Reyes.nbv Verified Customer Verified Customer

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Everyone was nice, but we could not reach a deal on a new leased car. leased car. More

by jae111 Verified Customer Verified Customer

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The facility is very clean and professional. Sam Johnson was exceptional offering outstanding customer service and kindness. Sam Johnson was exceptional offering outstanding customer service and kindness. More

by DRCONDE2000 Verified Customer Verified Customer

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Excellent Service. People i worked with were highly professional. I am very happy with my purchase. People i worked with were highly professional. I am very happy with my purchase. More

by AANSARI0 Verified Customer Verified Customer

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my google review: BUYER BEWARE! I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the fin I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the finance office where they attempted to slip in over $4,000 in add‑ons that were never discussed or authorized. These included items I did not request and would never have knowingly approved. The finance manager rushed through the paperwork, provided no explanation of what I was signing, and clearly hoped I wouldn’t notice the extra charges. If I hadn’t stopped to review every line item myself, I would have been charged thousands more than the agreed‑upon price. This kind of behavior erodes trust and reflects poorly on dealerships. Buyers deserve transparency, clear explanations, and honest pricing—not surprise add‑ons at the closing table. I strongly recommend reviewing every document carefully and insisting on full disclosure before signing anything at these locations. FILING FORMAL COMPLAINT WITH Florida Attorney General Also, when I got the car home, I noticed it is covered in overspray of some sort. My fault for not inspecting the vehicle more closely. BE CAREFUL OF THIS PLACE!! More

by curtis21 Verified Customer Verified Customer

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If I could rate it a 0 I would. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. More

by JOSHUABARTON07 Verified Customer Verified Customer

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The team at Naples Mazda was superb in answering all our questions and making the purchase of our new vehicle a pleasurable experience! questions and making the purchase of our new vehicle a pleasurable experience! More

by bjohns1 Verified Customer Verified Customer

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Dealership is friendly, knowledgeable, helpful and willing to please. John Lazor was very patient and knowledgeable. willing to please. John Lazor was very patient and knowledgeable. More

by barbaramiller0 Verified Customer Verified Customer

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They are scammers. They added maintenance, Gab and other stuff without letting you know about the price. They increase the car price also. They have a way to make you They added maintenance, Gab and other stuff without letting you know about the price. They increase the car price also. They have a way to make you sign while adding the extra cost added More

by mnancie Verified Customer Verified Customer

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