3 Reviews
Write a Review3 Reviews of Dustin Davis
June 09, 2024
Marcos did a great job ! He showed me different cars with different packages . He helped me narrow it down to the perfect one for me . Everyone was very considerate with my s He showed me different cars with different packages . He helped me narrow it down to the perfect one for me . Everyone was very considerate with my situation and worked with me to get to the point I could take the car home with me ! More
Other Employees Tagged: Marcos Gonzalez, Daniel Ortiz, Roger Hess
June 08, 2024
Working with Bruno Borda was a dream. Love my new vehicle and financing was a breeze. Thanks Naples Mazda Love my new vehicle and financing was a breeze. Thanks Naples Mazda More
Other Employees Tagged: Bradley Berezovskiy , Bruno Borda
June 06, 2024
My experience with Naples Mazda has been underwhelming from the time of my first service with my vehicle. The service department is always slow and could never get in touch with anyone without calling 10- from the time of my first service with my vehicle. The service department is always slow and could never get in touch with anyone without calling 10-15 times before I could finally talk with someone to get answers on what the status was on my vehicle. When I came in to do my buyout my experience started out great with Lena, and she was fantastic start to finish, but all changed when a supposed manager by the name of Dustin came out to talk with my wife and I about a required safety check for a fee. I simply stated I was not paying for this because it’s not part of the buyout cost. He promptly got aggressive and visibly upset by the fact I did not want to pay for something which was not in the upfront buyout cost of the car. My wife asked him to produce a company policy stating why this fee was necessary but refused to do so and told us to leave and go somewhere else to do the buyout. This is totally unacceptable to act this way towards a customer and especially my wife. This is the worst experience I have every had in any car dealership in my life. I felt very disrespected and will never purchase another vehicle from any dealership under the Mogan group name. If I could give a zero star rating I would. More
Other Employees Tagged: Danniela Alves, Alex Mistry, Roger Hess, Carolan Pallavicini