Danny Berry

Sales staff were extremely professional and friendly. They worked their tail off to get me into the right truck, an F350 XLT. Lauren, my salesperson, Brian the sales manager and Katie in finance all were They worked their tail off to get me into the right truck, an F350 XLT. Lauren, my salesperson, Brian the sales manager and Katie in finance all were outstanding. The delivery of the truck left a lot to be desired. First, the truck had enough gas in it to only go about 20 miles and I live 36 miles away. I had to buy my own tank of gas. Now to be fair they’re going to reimburse me. Secondly, my front tires were 20 pounds low and my rear tires were 35 pounds low. Again, unacceptable. Finally, no one show d me the features of the truck or connect the onboard modem to my ford pass app. I knew how to do that and how everything in the truck works but they didn’t know that. And again, in fairness, they were short on staff that day and the big storm was due to hit at anytime so they were trying to get done so they could close up and beat the storm. Would I be there again or recommend them to someone else?? Yes, I would. I’m hopefully that my experience at delivery was an isolated incident. Chuck Matheson More

by chuckmatheson20 Verified Customer Verified Customer

Report | Print

Went over and beyond. Danny and Henry could not have been more helpful. Thank you. Danny and Henry could not have been more helpful. Thank you. More

Report | Print

The salesman Henry was very responsive and helpful during my purchase. The team was transparent when discussing the condition of the used vehicle. My vehicle needed some minor repairs after purchase and they my purchase. The team was transparent when discussing the condition of the used vehicle. My vehicle needed some minor repairs after purchase and they were made as they should have been. More

by stevew652003 Verified Customer Verified Customer

Report | Print

I had an excellent experience at Bayside Ford. I showed up 30 minutes prior to sales opening and my salesman Henry was already in the office and eager to help. Henry made the entire process straig I showed up 30 minutes prior to sales opening and my salesman Henry was already in the office and eager to help. Henry made the entire process straight forward and easy. The sales manager, Danny, was very helpful and easy to work with before, during, and after my purchase. Mike in the finance office was awesome as well. My experience with Samantha in the service department has been excellent. I would recommend Bayside Ford to anyone looking to buy a vehicle from a honest and helpful dealership. More

by coltonroberts27 Verified Customer Verified Customer

Report | Print

Pretty good! Maybe the only thing I could say being nicpicky is communication sometimes is iffy other then that recommend! Maybe the only thing I could say being nicpicky is communication sometimes is iffy other then that recommend! More

by Ray Verified Customer Verified Customer

Report | Print

Excellent customer service from the team, Henry was awesome during the sale process, will definitely recommend the dealership to others. awesome during the sale process, will definitely recommend the dealership to others. More

by corozco7 Verified Customer Verified Customer

Report | Print

Great customer service, very directive and no bull. Great group of people. Would definitely buy from there again. Great group of people. Would definitely buy from there again. More

by corky0526 Verified Customer Verified Customer

Report | Print

Once the vehicle arrived, the staff has been non-existent. The vehicle was not clean, windows foggy, plastic on placards in the seats, floor mat on rear seat, not the floor, scratch on the rear non-existent. The vehicle was not clean, windows foggy, plastic on placards in the seats, floor mat on rear seat, not the floor, scratch on the rear of the truck, no dealer installed items listed on the window with the vehicle, given incorrect information about what items are included in one of the packages. Terrible communication without any follow through. Over 3 weeks after delivery, still waiting for accessories. I have zero idea what the status is since no one will follow up. I Have left messages and/or spoken with the sales person, sales manager and general manager, no response. I have had two other poor experiences with the service department with my other Ford vehicle. I will not work with this dealer ever again, nor will I recommend them to anyone I know. More

by professionalmowing Verified Customer Verified Customer

Report | Print

On April 15th, Bayside Ford turned a stressful situation into a phenomenal experience. I faced a unique predicament: my previous vehicle’s tags were expired, and I couldn’t re-register it in Florida or obta into a phenomenal experience. I faced a unique predicament: my previous vehicle’s tags were expired, and I couldn’t re-register it in Florida or obtain a new registration in Virginia due to California’s electronic title procedures causing a 4-6 week delay. Josh, my salesman, and sales managers Derrick and Danny were absolutely incredible, spending about 7 hours to find a solution despite my less-than-ideal credit. They were extremely transparent about how banks evaluate vehicles and financing and I ultimately left in a brand-new vehicle with current registration, allowing me to return to work without worrying about expired tags. I hadn’t wanted to trade in my car, but it was the easiest option to obtain current tags. At no point did I feel pressured by anyone there, and the whole team ensured the process was seamless and stress-free. Bayside Ford is the place for both typical and atypical vehicle needs—100% recommend and will refer everyone! Thank you, Josh, Derrick, and Danny! More

by brandon.andrew.white Verified Customer Verified Customer

Report | Print

5 stars for front desk worker he was very helpful and knowledgeable we did not wait too long knowledgeable we did not wait too long More

by bella11angel Verified Customer Verified Customer

Report | Print