Danny Feagans

Danny was very attentive and took into consideration my specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle w specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle within my preferred style and budget. Before leaving Danny direct me to a vehicle that recently arrived. The vehicle was in service and on a lift so I could not look inside or test drive the vehicle. Danny insisted that I come back to view the vehicle after service was completed. I am glad I did. I knew right away that this was the one. Thank you Danny! More

Report | Print

Danny was a great partner in the sale from beginning to end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales process. No surprises. Wanted to make sure I was satisfied at each stage. Recommend Danny highly. More

Report | Print

Dealership is under renovation so it is hard to rate the facility. But the employees were friendly, helpful and accommodating. facility. But the employees were friendly, helpful and accommodating. More

Report | Print

I cannot begin to describe the incredible level of customer service we received at Mercedes- Benz of Richmond. From the moment I placed a call into the dealership and spoke to Danny all the way throug customer service we received at Mercedes- Benz of Richmond. From the moment I placed a call into the dealership and spoke to Danny all the way through post purchase follow up to ensure our satisfaction, it has been a wonderful experience. Every person we interacted with was kind, respectful, knowledgeable, and truly a pleasure to be around. Danny, in particular, made our buying experience seamless and smooth. If there was a ten star review available that’s what I’d give him! This is the type of experience that creates repeat customers, and we could not be more pleased with our new vehicle and our new friends at Mercedes-Benz of Richmond. Thanks again Danny! More

Report | Print

bunch of frauds at this dealership - trying to sell a car that they know has had a fender bender without it being reported anywhere in the vehicle history - when confronted about it, pretending they did car that they know has had a fender bender without it being reported anywhere in the vehicle history - when confronted about it, pretending they didn't know, even though they clearly did; even went so far as to state they would continue to try to sell it without reporting it even after it was pointed out to them - they do a scam permaplate charge on each vehicle amounting anywhere from 1k to 1.5k, which is a clear violation of consumer protection laws and reportable to the BBB/FTC - clear violation of the FTC's CARS Rule should be reported to the better business bureau/FTC for various types of fraud that they engage in for all of their sales More

Report | Print