Danny Newton

Tiffany, the finance manager, pressured me to purchase add-on products despite me clearly stating I was not interested. Even after I explained that I needed to leave, she continued pushing Gap insurance a add-on products despite me clearly stating I was not interested. Even after I explained that I needed to leave, she continued pushing Gap insurance and maintenance packages. Her attitude changed, and you could tell that she was visibly upset and annoyed that I did not buy any additional add-on packages beyond simply purchasing the car. I hope this feedback is used to improve future customer experiences. More

Report | Print

Addison, the sales associate, did not provide guidance or support during the purchase process. My questions about the Mercedes Me Connect app, as well as how to function and use the car, went unanswered. or support during the purchase process. My questions about the Mercedes Me Connect app, as well as how to function and use the car, went unanswered. I was left without direction for keys, exiting the garage, or understanding the vehicle until another associate intervened. It felt like he completed the sale and left me hanging. I hope this feedback helps improve the customer experience. More

Report | Print

Michael Vacaro delivered an exceptional finance experience from start to finish. He worked hard to secure us the best interest rate possible and made the entire paperwork and registration process e experience from start to finish. He worked hard to secure us the best interest rate possible and made the entire paperwork and registration process effortless. His patience, expertise, and commitment helped turn a stressful process into a smooth one. Michael played a crucial role in helping us acquire our first limousine SUV, and we are incredibly grateful. More

Report | Print

Daniel Newton went above and beyond in every way. When our fleet application stalled, Daniel personally stepped in, contacted Mercedes-Benz corporate, and obtained an immediate resolution. Not only t When our fleet application stalled, Daniel personally stepped in, contacted Mercedes-Benz corporate, and obtained an immediate resolution. Not only that, he enhanced the deal to make it possible for us to purchase our first Mercedes SUV. His leadership, problem-solving skills, and genuine care for customers are unmatched. Daniel’s dedication made all the difference for our business and our family. More

Report | Print

I can’t thank Clinton Abeny enough for the exceptional service he provided. From the moment I called, Clint immediately took down all my information, completed my fleet application right away, and stayed service he provided. From the moment I called, Clint immediately took down all my information, completed my fleet application right away, and stayed on top of it when no response came through. His professionalism, urgency, and dedication went far beyond my expectations. Because of Clint’s extra effort, we were able to move forward with our first Mercedes-Benz SUV for our business. Truly outstanding service. More

Report | Print

Great experience purchasing a car at MB of Ft Washington. James was exceptional. The buying experience was smooth and comfortable. An outstanding team! James was exceptional. The buying experience was smooth and comfortable. An outstanding team! More

Report | Print