Danny Paulino | Page 20

Excellent customer service My experience at Weston Volvo was the best I ever had at a car dealership…at first Ivonne Travieso answer all my questions online in a very professio My experience at Weston Volvo was the best I ever had at a car dealership…at first Ivonne Travieso answer all my questions online in a very professional and caring way. When I went in person to the dealer my sales rep was Danny Paulinno. Let me tell you he was great he when out of his way to make my wife and I feel comfortable with every step along the way. Thank You Danny you are the Best! Raul P. More

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Exceptional Client Service Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along that strip of roadway in Weston. A visit to Rick Case Honda, then Rick Case VW succeeded in two things, 1. A migraine, and 2. My swearing to never give a dime of my hard earned money to RC & his band of thieves. At Volvo, it was like night & day. Clean, simple but professional when u walk in. No blaring music, bright fluorescent sale signs, balloons hanging from everywhere (and thank god, no cologne drenched, arrogant, chauvinistic salesman, can u guess which place I'm referring to?) Just...professional...is the only word that comes to mind. We were looking at a couple cars, and no vultures swooped in laying down a line of xx. Instead, our sales consultant, Danny Paulino, slowly walked over & asked if we had any questions. We asked a bunch, sat in a couple cars & felt no pressure. Danny then asked, do you want to test drive one, no strings attached. So we did. Drove around local, then hit 75. Danny explained some of the key features & we returned. We asked about different options, models etc, and not once did the words "let's get some paperwork started" come out of his mouth. I was impressed with car. We told him we were looking at different cars that day & he kindly offered to get us the best quote he could, so we could compare with others the rest of the day. Unlike RC, where we couldn't even take a pic of the offer (which was pathetic, for the wrong car, for the wrong lease term, and included a trade in that we said we weren't trading in...just unbelievable). Anyway, we got the offer from Danny & WOW, what a deal. No haggling, no games, it can't be this simple right? I guess when you have people who focus on quality not quantity, and put exceptional client service at the forefront, it is that simple. Volvo, and especially Danny have a customer for life. p.s. Danny called me that night to make sure everything was ok...then 2 days later just to check on me, then I called him to ask a question. So in less than a week, 3 calls. I didn't get 3 calls total during my previous lease with Acura, unless you count the last month of the lease where I seemed to get a call every day, since they had a "great deal lined up for a preferred customer". Sorry, doesn't work like that. So if ur car shopping/browsing, try Volvo in Weston. At a minimum, you get treated like a human being, you can test drive a sweet car, and they have free coffee, cappuccino, espresso while ur there. Ask for Danny, he's the man. More

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Lack of Accountability This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor beca This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor because it is not in their interest to . On top of accountability issues, I personally feel they use bait and switch tactics to pull a potential customer in and do not deliver what is advertised. I will no longer do business with Weston Volvo and will make sure I use social media to steer as many people away from this dealership as possible. More

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Amazing! Working with Danny Paulino is the most pleasant experience my family and I have ever had at any car dealership. He is an amazing person and helped us Working with Danny Paulino is the most pleasant experience my family and I have ever had at any car dealership. He is an amazing person and helped us throughout the whole deal. I am confident I am driving the best and safest car thanks to him! More

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Exceptional Experience I would like to commend Mr. Danny Paulino for his excellent customer service. He is very friendly and exceptionally accommodating. He is very knowled I would like to commend Mr. Danny Paulino for his excellent customer service. He is very friendly and exceptionally accommodating. He is very knowledgeable about the vehicle. Our family has an awesome experience with Danny. From 0-10 rate, I would rate Danny 11. Overall, our family has a very nice experience with all the staff. Ferdinand (a very satisfied customer) More

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Fantastic experience! Super experience at Weston Volvo! Danny is extremely attentive and highly professional. At no point did I feel pressured in the process. He's extremel Super experience at Weston Volvo! Danny is extremely attentive and highly professional. At no point did I feel pressured in the process. He's extremely patient and thoughtful , and clearly takes a lot of pride in the job he does. I'll be recommending friends and family to Weston Volvo and Danny! More

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Amazing, Friendly, Stress-Free Experience Danny at Weston Volvo is the dealer that my entire family uses because he is so amazing. We have acquired a total of four cars with him over the years Danny at Weston Volvo is the dealer that my entire family uses because he is so amazing. We have acquired a total of four cars with him over the years. He makes the entire process very easy and is great at explaining what options you have to choose from. He always follows up to make sure that everything is going well with the car you purchased. He is also very good at making you feel welcome and shares stories of his experiences with his own cars. He will also give you recommendations for what upgrades he feels are worth it and which ones are not. I would never go to a dealer that is not Danny!! More

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Great Lease Experience Leased a Volvo S60 2016. Danny Paulino, was the ultimate professional.Helpful,knowledgeable,ready to answer any questions. Harold Lilly, the finance m Leased a Volvo S60 2016. Danny Paulino, was the ultimate professional.Helpful,knowledgeable,ready to answer any questions. Harold Lilly, the finance manager was equally helpful and ready to clear any apprehensions. Considering my recent experience with Volvo dealerships in North Miami, and West Palm Beach(I tried them out,before heading to Volvo Weston),it is night and day.Volvo Weston is your destination,and Danny Paulino is your man,if you want first class service,straight forward talk and immediate results. Andreas Bechrakis More

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Purchase of new Car The dealer treated me fairly. Danny was very helpful in demonstrating the car and answering my questions and concerns. I would recommend Danny and The dealer treated me fairly. Danny was very helpful in demonstrating the car and answering my questions and concerns. I would recommend Danny and Dealership to friends. More

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New car purchase. This is my third Volvo since 2011 and Weston Volvo has always treated me GREAT. This is my second Volvo with Danny Paulino, He has always been friend This is my third Volvo since 2011 and Weston Volvo has always treated me GREAT. This is my second Volvo with Danny Paulino, He has always been friendly, knowledgeable, and caring. He takes the time everything is perfect when you drive off the lot. It doesn't end there he always follows up with me several times a year to see how it is going. Service through the life of your Volvo not just until you sign the paperwork, that is excellent customer service. That is why when I purchase the cars I go straight to Weston Volvo and Danny. Oh Guillermo you're great too! More

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