Darin Pefley
Darin Pefley at Redondo Mitsubishi
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Darin Pefley

Service Director

Redondo Mitsubishi

900 N Pacific Coast Hwy
Redondo Beach, CA 90277

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4.4
13 Reviews
4.4

13 Reviews

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13 Reviews of Darin Pefley

April 11, 2024

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Employee Rating

Fast and friendly service, took us in quick and changed the battery of my car with no problem. We’re from Las Vegas and they were able to assist us. More

by VANESSALILY2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alvin Scott, Boba Malty

Apr 13, 2024

Redondo Mitsubishi responded

Vanessa, we're delighted to hear about your positive experience at our dealership! Thank you for taking the time to share your feedback. Providing fast and friendly service is always our priority, and we're thrilled we could assist you efficiently, even though you were visiting from Las Vegas. We're glad we could get your car back on the road with a new battery hassle-free. If you ever need assistance again or have any questions, don't hesitate to reach out. Safe travels! - Neiman

April 01, 2024

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Service dept. >excellent esp.2 Darren.. The issues on my car been resolved Thank you again. More

by Ton2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Boba Malty

Apr 04, 2024

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that the issues with your car have been resolved to your satisfaction. We strive to provide top-notch service to all our customers, and we're grateful for your feedback. If you have any further needs or questions, don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

April 01, 2024

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Very professional was aware of what my car needed gave me a quote of repairs More

by BISHOPCCB47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Boba Malty

Apr 04, 2024

Redondo Mitsubishi responded

Thank you for sharing your experience with us! Providing transparent quotes for repairs is a top priority for us, and we're glad we could assist you in that regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. - Neiman

February 14, 2024

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Employee Rating

Went in for a replacement windshield and they installed a faulty glass and in the process scratched up my infotainment system real bad. Although they did replace it again for free i overheard the workers bad More

by KHERN123435
Service Price Transparency
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Recommend Dealer
No

February 11, 2024

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Disappointed. There's no car wash when car returned. They tried to make it up by asking me to come back later. I think there is better way to make it up because it More

by tim34567822
Service Price Transparency
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Recommend Dealer
No
Feb 27, 2024

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

February 08, 2024

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Employee Rating

I really appreciate the help and the start that they gave me best car dealership ever for my experience, Will always be grateful More

by DWAYNEDERRICK777
Recommend Dealer
Yes

Other Employees Tagged: Alvin Scott , Emily Anderson

Feb 18, 2024

Redondo Mitsubishi responded

Dwayne, thank you for your positive review! Our team is dedicated to delivering excellent service, and we're delighted to know that we could meet your expectations. If you ever have any further needs or questions, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe and happy driving! - Neiman

January 23, 2024

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The customer service is excellent! I am really happy with the service, definitely I will back to there! More

by BELLCAR12
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2024

Redondo Mitsubishi responded

Thank you very much for your 5-star review! We are delighted to hear that you found our customer service to be excellent and that you are happy with the overall service. We truly appreciate your feedback and look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them. Your satisfaction is our priority, and we are committed to providing outstanding service to all our customers. Thanks again for choosing our dealership, and we can't wait to assist you again! - Neiman

January 23, 2024

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Good reliable service. Darin was great. Very informative. It was fast and very fair price. I would go back. More

by CENTURYCUSTOMCOACH
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Recommend Dealer
Yes
Jan 26, 2024

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words about our team. Providing informative and efficient service is always our goal, and we're delighted that you had a fast and fair-priced experience. We look forward to welcoming you back in the future and continuing to meet your automotive needs. If you have any further feedback or suggestions, please feel free to let us know. Safe travels! - Neiman

December 26, 2023

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Good hospitality and got the deal done. I overall recommend this dealership. Go visit them in person. More

by COACHJB12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pola Malty, Alvin Scott , Kristine Vega

Dec 28, 2023

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with us, and we appreciate your recommendation! Our team is dedicated to providing excellent service to our customers, and it's rewarding to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Safe travels, and thank you for choosing our dealership! - Neiman

December 08, 2023

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Employee Rating

Dealership was quick and efficient in providing services I needed for my car. Highly recommend More

by MCAMPEGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristine Vega

Dec 10, 2023

Redondo Mitsubishi responded

We appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are delighted to hear that our dealership was able to provide you with quick and efficient service for your car. Customer satisfaction is our top priority, and we are glad to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

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