Darren Lusane | Page 18
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Languages Spoken
English
Spanish
208 Reviews
Write a Review208 Reviews of Darren Lusane
April 02, 2021
The sales staff was very accommodating, and met all my expectations, including price requirements. Customer service was friendly and professional. Financial completed forms and signing effortlessly. I expectations, including price requirements. Customer service was friendly and professional. Financial completed forms and signing effortlessly. I would be happy to recommend Lexus of Pembroke Pines to friends. More
Other Employees Tagged: Marvens St Jean , Jerry Brown
March 25, 2021
Disrespectful and frustrating process with sales. Do not want to honor their own internet pricing or trade in values despite coordinator saying they would. The sales manager flatly told me it was impossibl want to honor their own internet pricing or trade in values despite coordinator saying they would. The sales manager flatly told me it was impossible to get to my price range on my first visit. I had to spend too much time researching pricing on the site. They tried to talk me into leasing though I stated I wanted to buy. They tried to talk me out of looking at used cars. The pricing sheet presented was based on average credit and was not at all clear, especially on the leasing chart. The sales manager -- can't remember his name -- treated me like I was stupid. The sales person followed up frequently but didn't answer my questions until I came out again, including checking availability of another car. The only reason I bought a car here was because I am loyal to Lexus and they had the car exterior/interior color I wanted. I had to research and sell my prior Lexus which was time consuming but worth it in the end. I was left waiting for the finance person awhile because he didn't know I was right outside his office. I had to ask for water on both visits and it wasn't chilled. This was not a luxury experience worthy of Lexus to say the least. More
Other Employees Tagged: Darren's Manager
March 24, 2021
We had a great experience.Marviens and Derren were We had a great experience. Marviens and Derren were terrific, very friendly and professional. They treated us as we were their family members. Very h We had a great experience. Marviens and Derren were terrific, very friendly and professional. They treated us as we were their family members. Very happy with my Lexus, enjoying every minute of driving my beautiful car. Thank you. More
Other Employees Tagged: Marvens St Jean
March 14, 2021
Great and Quick Service! Came in for maintenance and ended up meeting very kind and friendly workers. Very professional and attentive to my needs. Very knowledgeable and was willing to explain everythin ended up meeting very kind and friendly workers. Very professional and attentive to my needs. Very knowledgeable and was willing to explain everything to me. More
Other Employees Tagged: Fred Carey, Khalid Dahir, Rohan Alexander, Marvens St Jean , Sebastian
March 05, 2021
Bought 2nd Lexus vehicle this weekend on Pembroke Pines. Great buying experience from experienced sales person to handling of insurance transfer. Would buy there again. Great buying experience from experienced sales person to handling of insurance transfer. Would buy there again. More
Other Employees Tagged: Rohan Alexander, Tom Abrahams
February 20, 2021
Darren was amazing the staff was great! Very satisfied with the overall experience at Lexus of Pembroke Pines! They were quick and efficient! Plus Darren was patient while I made a decision on which car I with the overall experience at Lexus of Pembroke Pines! They were quick and efficient! Plus Darren was patient while I made a decision on which car I wanted. More
Other Employees Tagged: Rohan Alexander , Reggie King, REINALDO ENRIQUE RIVERA RAMOS
February 12, 2021
My experience at Lexus was amazing. The customer service provide by Darren was the best car experience I have had. All the employees were welcoming and provided great help and guidance. provide by Darren was the best car experience I have had. All the employees were welcoming and provided great help and guidance. More
February 09, 2021
Awesome service, loved how I was treated and the deal I received. Overall a great experience, I did not feel overwhelmed, I will purchase my next vehicle with Darren as well. He is a great salesman and a k received. Overall a great experience, I did not feel overwhelmed, I will purchase my next vehicle with Darren as well. He is a great salesman and a kind person. More