Darren Lusane
Darren Lusane at Lexus of Pembroke Pines
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Darren Lusane | Page 18

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
208 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

208 Reviews

Write a Review

208 Reviews of Darren Lusane

April 03, 2021

Dealership Rating
Employee Rating

Darren was great. He helped me pick the right car. I am very happy!! I have had mercedes and bmw and Lexus is an amazing drive. More

by Emilio Jose
Recommend Dealer
Yes
Apr 05, 2021

Lexus of Pembroke Pines responded

Emilio, thank you for taking the time to leave us a review! We couldn't be happier to hear that Darren took good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 02, 2021

Dealership Rating
Employee Rating

The sales staff was very accommodating, and met all my expectations, including price requirements. Customer service was friendly and professional. Financial completed forms and signing effortlessly. I More

by SCHROETERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvens St Jean , Jerry Brown

Apr 02, 2021

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely in your new ride, and we hope to see you again down the road!

March 25, 2021

Dealership Rating
Employee Rating

Disrespectful and frustrating process with sales. Do not want to honor their own internet pricing or trade in values despite coordinator saying they would. The sales manager flatly told me it was impossibl More

by DIANE954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darren's Manager

Apr 09, 2021

Lexus of Pembroke Pines responded

Diane - This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. While I am pleased that we ultimately got you into the vehicle you wanted, I'm sorry that your experience didn't live up to our high standards, and I will be sure to share this feedback with my team to ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything else I can do to assist you, please don't hesitate to give me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

March 24, 2021

Dealership Rating
Employee Rating

We had a great experience.Marviens and Derren were We had a great experience. Marviens and Derren were terrific, very friendly and professional. They treated us as we were their family members. Very h More

by OLGALANDAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvens St Jean

Mar 25, 2021

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at Lexus of Pembroke Pines, and we will certainly let Marvens and Darren know that you appreciate their help. We hope that you continue to enjoy your new ride!

March 14, 2021

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Employee Rating

Great and Quick Service! Came in for maintenance and ended up meeting very kind and friendly workers. Very professional and attentive to my needs. Very knowledgeable and was willing to explain everythin More

by ELEVOTT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your vehicle! We are so glad to hear that our team could assist with your auto service needs and we appreciate you supporting us with a great review.

March 05, 2021

Dealership Rating
Employee Rating

Bought 2nd Lexus vehicle this weekend on Pembroke Pines. Great buying experience from experienced sales person to handling of insurance transfer. Would buy there again. More

by EMAGRAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander, Tom Abrahams

Mar 05, 2021

Lexus of Pembroke Pines responded

We're so proud to have earned your repeat business! It's great to hear that our team delivered such a seamless car-buying experience. Thank you for your confidence in Lexus of Pembroke Pines, and congratulations on your new vehicle!

March 01, 2021

Dealership Rating
Employee Rating

The sales associate Darren was excellent. Easy buying process and no pressure. This the 2nd car I have purchased here and will do so again More

by SMWeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Lexus of Pembroke Pines responded

We're so proud to have earned your repeat business! It's wonderful to hear that Darren made your recent car-buying experience just as exceptional as the last. Thank you for your confidence in Lexus of Pembroke Pines, and enjoy your new vehicle!

February 20, 2021

Dealership Rating
Employee Rating

Darren was amazing the staff was great! Very satisfied with the overall experience at Lexus of Pembroke Pines! They were quick and efficient! Plus Darren was patient while I made a decision on which car I More

by vanessacastineira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander , Reggie King, REINALDO ENRIQUE RIVERA RAMOS

Feb 22, 2021

Lexus of Pembroke Pines responded

Vanessa - At Lexus of Pembroke Pines we strive to pair our customers with the right vehicles for them and it's great to hear that Daren made this true for you. Thank you for writing us a review! We wish you safe and happy driving.

February 12, 2021

Dealership Rating
Employee Rating

My experience at Lexus was amazing. The customer service provide by Darren was the best car experience I have had. All the employees were welcoming and provided great help and guidance. More

by JASMINE.MILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Lexus of Pembroke Pines responded

Jasmine - For you to say that this was your best car-buying experience yet makes our day! Thank you so much for the fantastic review about Darren and our Lexus of Pembroke Pines team. We wish you safe driving!

February 09, 2021

Dealership Rating
Employee Rating

Awesome service, loved how I was treated and the deal I received. Overall a great experience, I did not feel overwhelmed, I will purchase my next vehicle with Darren as well. He is a great salesman and a k More

by Annie Aramburo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Lexus of Pembroke Pines responded

Hi Annie - Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Darren. Congratulations on your new vehicle, and we are looking forward to seeing you again at Lexus of Pembroke Pines!

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