Darryl Cesario

I am always greeted right away with a friendly face. Darryl is always so kind and honest with me. He keeps me informed and up to date with the progress of my service and ensures it's done promptly. Darryl is always so kind and honest with me. He keeps me informed and up to date with the progress of my service and ensures it's done promptly. More

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Everyone I dealt with was very friendly and professional. My service advisor went above and beyond by calling the dealership I bought the car at in another state to see if I had warranty coverage on the part My service advisor went above and beyond by calling the dealership I bought the car at in another state to see if I had warranty coverage on the parts I needed. I felt like I was taken care of and it's nice to know I can count on Elgin Toyota when I am in need. More

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I have been doing business with you guys since you were at the old location, not sure how many years but I do know the number of cars. Your service department covered some things under warranty for me that at the old location, not sure how many years but I do know the number of cars. Your service department covered some things under warranty for me that Schaumburg would not do for me and this really changed me to come to your service for everything not just the bigger stuff. Darrel Cesario is my guy when it comes to my cars service. Some people are just really exceptional at wha they do, Darrel is one of those people. I call it the way I see it, good or bad. I know these reviews are read all the way to the top because i received a message back from Bob. Today, consumers are asked to do reviews all the time, it is nice but you never see or hear anything from it so I have stopped doing them. I will do them for Elgin Toyota because I know they are reviewed. Also, The girl that did not wear glasses (in the service area inside desk) was super friendly and should get a callout. She was nice the last time I was in as well. Thank You Bob for steering your team in a great direction. My wife needs a new Highlander if you ever get them back in stock and I will be getting a new Tundra in the next couple years as well. Regards Chris M More

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Moby, thanks for assisting me with the sale, you were very helpful! Kal, you made the financing experience a little easier & Jimmy topped it off with the Great service!! Overall, ALL of the employees very helpful! Kal, you made the financing experience a little easier & Jimmy topped it off with the Great service!! Overall, ALL of the employees that I came in contact with were outstanding!! When I returned to pick up my car, it felt like I was on the cast of Cheers, everybody knew my name! 😊 Nice Job everyone!! More

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I travel from Rockford to visit Joe in Service. He knows what he's doing. He knows what he's doing. More

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I rarely write a review. I must say, they are here for their customers. They are so understand and patient and listened to all my concerns. Thank you. You earned a Loyal cust I must say, they are here for their customers. They are so understand and patient and listened to all my concerns. Thank you. You earned a Loyal customer. More

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I purchased a car in 2020 from this dealership. The sales person sold me a warranty that would detail my car for the life of the car. I took the car in in July2, of 2021 for detail which was a hor The sales person sold me a warranty that would detail my car for the life of the car. I took the car in in July2, of 2021 for detail which was a horrible job I called the manager he would not take my call nor would he call me back. I found out that This dealership charged my card 5 days later on a card they saved on file without my authorization for detail, that was supposed to be included in the warranty. The salesperson gave me false advertisement More

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Darryl Cesario and Mike Forsberg are always very helpful, courteous, and professional. They help make the service experience very pleasant. courteous, and professional. They help make the service experience very pleasant. More

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Darryl in Service Dept got me in for my scheduled service, done and out. Have decent work cubbies for me to work while I am waiting. service, done and out. Have decent work cubbies for me to work while I am waiting. More

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I received a fast and accurate quote for service. And I was able to receive service on a busy holiday weekend with little notice. I highly recommend the service department at Elgin Toyota. And I was able to receive service on a busy holiday weekend with little notice. I highly recommend the service department at Elgin Toyota. More

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