The hallmark and standard that service companies are judge by is their ability to deal with customer service issues.
Today, most people know exactly what they want to buy prior to stepping foot in a car dealership, the beauty of the internet. This has transformed the car industry and puts as much emphasis on the post sale as the pre.
With that said, and keep in mind I am not the easiest person to deal with I would like to share my experience (I'll try to keep it short too).
I had problem with Yonkers Kia over an issue, the exact issue is not important and though the resolution took what I felt was a long time to progress (instant gratification generation) the problem was addressed and resolved in a professional and expeditious manner (after reflecting).
I highly recommend this dealership and its management team, especially Darwin.
I Recommend This Dealer:
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