Darwin Orellano Rodurguez

I would give Koons Kia of Woodbridge a minus-0 rating if I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expen I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expensive vehicle that had a major oil leak; later learning of other problems. They agreed to repay the $7,000 I spent for the current repairs, overnighted a cashiers check & the next morning put a STOP PAYMENT on it! They refused to take my calls, speak to me or respond to anything!!!! THEY HAVE THE WORSE CUSTOMER SERVICE IN THE WORLD!!! The General Manager, Donovan Badamirza is a joke. He would not speak with me. I filed a complaint with the VA Attorney General & they didn't even respond to them. My best friend also purchased a vehicle from them & it didn't even make it home. They also refused to correct her situation. I would recommend, NEVER dealing with this disaster of a dealership. RUN IN THE OTHER DIRECTION, don't believe anything they say! They do not stand behind their product & do not honor their promises. RUN!!!!!!! What happened to GOOD FAITH!!!! They have no idea what that means. xxxx Poor SERVICE! More

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The dealer ship is clean and people are very nice, professional and helpful staff. They take the time to hear what you are saying. professional and helpful staff. They take the time to hear what you are saying. More

by Way bashful Verified Customer Verified Customer

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Excellent customer services, quick in problem solving, Darwin and Faith are very friendly and professional with thei service. Darwin and Faith are very friendly and professional with thei service. More

by sonthienlam Verified Customer Verified Customer

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It is good, but in my case I am not 100% satisfied with my vehicle, DCT and rear back noise still. my vehicle, DCT and rear back noise still. More

by Luis Verified Customer Verified Customer

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The sale price is reasonable. Darwin and Faith are very friendly and excellent customer service. Highly recommended. Darwin and Faith are very friendly and excellent customer service. Highly recommended. More

by sonthienlam Verified Customer Verified Customer

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Everyone there are very helpful and curious. The service advisors a friendly and honest about the services needed. They offer a free short distance shuttle and the restrooms are clean The service advisors a friendly and honest about the services needed. They offer a free short distance shuttle and the restrooms are clean More

by TAKIMOULTON Verified Customer Verified Customer

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The dealership in my opinion is superior in transparency with the customer. I was shown the vehicle and did a walk around and given ownership history which made me feel assured that what I seeing is what I with the customer. I was shown the vehicle and did a walk around and given ownership history which made me feel assured that what I seeing is what I was buying. Excellent customer service at all levels of purchase. More

by white_amt Verified Customer Verified Customer

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Great service, friendly staff. Professional people will always have people coming back. I will continue to get my service from Koons KIA Professional people will always have people coming back. I will continue to get my service from Koons KIA More

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Smoothest car buying process I've ever experienced. We went to look at a used car. The sales team gave us a tour of the car before they reconditioned it. Afterwards the car looked good as new. I would We went to look at a used car. The sales team gave us a tour of the car before they reconditioned it. Afterwards the car looked good as new. I would happily do business with this dealership again. More

by Christian Verified Customer Verified Customer

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They are professional, knowledgeable and so helpful. I also found them to be very genuine and friendly. I also found them to be very genuine and friendly. More

by Regina.robinson4 Verified Customer Verified Customer

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