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Mile High Honda responded

Thank you for sharing your feedback, Kara. We're truly sorry to hear about your experience and that communication regarding service pricing and scheduling did not meet our standards. Our goal is to provide clear, transparent information to every customer, and we regret falling short in your case. We would appreciate the opportunity to discuss the situation further and find a way to make things right. Please contact our service department directly so we can work together to resolve your concerns.

Mile High Honda responded

Thank you for bringing these concerns to our attention, Karat. We apologize for any frustration caused by service pricing and organization. Our team is committed to delivering fair, efficient service, and reviews like yours help us identify areas for improvement. We value your feedback and would welcome a conversation to better understand your experience and address any outstanding issues. Please reach out to our management team at your earliest convenience so we can assist you further.

Mile High Honda responded

Thank you so much for your kind words and for sharing your experience, David. It's wonderful to hear that your 14-year-old CR-V is still running like new—that's a testament to both the quality of Honda and the dedication of our service team. We truly appreciate your trust in Mile High Honda, and are glad that professionalism and honesty made a difference during your visits. If you ever need anything, we're always here to help keep your vehicle performing its best.