Dave Brown
Dave Brown at Team Volkswagen & Audi Northwest Indiana

Dave Brown

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
29 Reviews

Dealership Experience

17 yrs, 5 mos

4.9

29 Reviews

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29 Reviews of Dave Brown

July 11, 2026

Dealership Rating
Employee Rating

They took my car in exactly on my appointment time and replaced the part that was recalled in about an hour. Staff was friendly and efficient. More

by LOVEJOY
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to know we honored your appointment and handled the recall part replacement within an hour. Thank you for letting us take care of your Volkswagen Golf with friendly, efficient service.

July 09, 2026

Dealership Rating
Employee Rating

Easy to schedule and fairly quick service, good feedback from Josh the technician. Would recommend. More

by ellche444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

Jul 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted that scheduling your Volkswagen Tiguan service was straightforward and that Josh’s insights were helpful. It’s rewarding to know we kept your visit efficient. Thank you for the recommendation and we look forward to your next visit.

July 09, 2026

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Employee Rating

Very clean great service great customer service Joe is amazing everything was awesome sauce highly recommend this place you will not be disappointed More

by MOONQUEEN81122
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

Our team is glad you experienced a spotless service area and top-notch support. Joe will be thrilled to hear his assistance made a difference. Thank you for recommending our service for your Audi Q5.

July 09, 2026

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Employee Rating

Josh and the service team at Team Volkswagen are great! Josh greeted me by name and explained everything very respectfully. My service was done in a timely manner. 5 star service! More

by vjmowery39
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. It’s great to hear Josh and our service team greeted you personally, explained everything respectfully, and completed your Volkswagen Taos service promptly.

July 08, 2026

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Employee Rating

Easy to schedule and the service department is extremely efficient. I also appreciate how proactive they were to notice that i was due for other services and they were completed same day. More

by CLARE.ARQUILLA1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 08, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for noting how easy scheduling was and how efficient our service department handled your Volkswagen ID.4. We’re glad our team identified those additional services and completed them the same day. Please let us know if we can assist with anything else to keep your ID.4 performing at its best.

July 06, 2026

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Employee Rating

Easy to find; kind and friendly team members; EVERYONE offered a cold beverage; the process was easy and not a very long one. PATRICK BEARD was amazing; thanks for being attentive and patient with me and More

by sims.monij
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Beard, Dave Wszolek

Jul 07, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for noting how smooth everything was, from finding us to enjoying a cold beverage while we handled the details. Patrick and Dave will be thrilled that their patience with your tech questions and help moving your belongings stood out. Congratulations on your new Audi!

June 29, 2026

Dealership Rating
Employee Rating

Great people, efficient, informative , overall great service.very accommodating.very friendly and welcoming to all. More

by TMOSLEY4808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Josh Janda

Jun 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear that your Volkswagen ID.4 service went so smoothly. It’s rewarding to know our team could provide clear guidance and make you feel right at home during your visit. We look forward to supporting you with any future needs.

June 29, 2026

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Always top notch service. Great attention to detail. Loyal to their customers. Been coming here for years and will continue to come back. More

by TROBINSON605
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

Jun 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve trusted us for years means a lot, and we’re pleased our attention to detail continues to meet your expectations. It was a pleasure servicing your Volkswagen Atlas Cross Sport and ensuring everything received top-notch care. We look forward to your next visit and appreciate your loyalty.

June 21, 2026

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Employee Rating

Excellent service! ! The experience could not have been better!! The guys were very nice, polite and helpful. More

by bonniel1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Josh Janda

Jun 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled our team could deliver such excellent service on your Volkswagen. It’s rewarding to know the crew was polite and helpful during your visit. Feel free to reach out whenever your Volkswagen needs service.

June 18, 2026

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Employee Rating

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

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