Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
69 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

43 yrs, 9 mos

5.0

69 Reviews

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69 Reviews of Joe Bruscemi

July 15, 2026

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Employee Rating

Joe is a terrific service representative. The only issue I have is that credit cards fees should not be passed to the consumer. More

by SDISSETTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

Jul 16, 2026

Team Volkswagen & Audi Northwest Indiana responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2026

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Great service, great attention to detail, making sure everything on/in vehicle is as it should be. No delays in getting everything done. They will find everything that's not up to standard (as they sho More

by JACOBM
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing our careful inspection and timely repairs on your Audi e-tron. We understand credit card fees and premium service costs can add up, and we appreciate your detailed observations.

July 14, 2026

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The service department was clean professional and paid attention to detail. Very courteous, prompt, explained options. More

by DCHA8788
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Recommend Dealer
Yes
Jul 14, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear that our service area delivered a clean, professional atmosphere with close attention to detail. Thank you for sharing how courteous and prompt our team was in explaining your Audi A4 options. Joe will be delighted to hear your feedback.

July 12, 2026

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If you want top-tier service, this is the place to go. It’s a bit on the pricey end but you get what you pay for and that’s done right efficiently the first time around. More

by GREATFLUSH85
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted our team provided efficient, top-tier service on your Audi A4, even if it meant a higher investment. Thank you for recognizing the value of getting it done right the first time. We look forward to caring for your Audi again.

July 11, 2026

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The old VW cars on display is worth the trip. Very friendly and knowledgeable staff. Good selection of coffee in the waiting area! More

by pipercub1950
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Beard, Bobby Sosa , Courtney Hynes 5 stars

Jul 11, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear you enjoyed the classic Volkswagen display and found our team welcoming and knowledgeable. We’re happy you liked the coffee variety in our waiting area. Thanks for sharing your experience.

July 10, 2026

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Very clean and professional: one of the main reasons we keep purchasing Audi's from Team. More

by bowser4x4
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Recommend Dealer
Yes
Jul 10, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear the clean and professional service environment is one of the reasons you keep returning with your Audi Q7. Thank you for your continued trust in Audi, and we look forward to assisting you again.

July 09, 2026

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Very clean great service great customer service Joe is amazing everything was awesome sauce highly recommend this place you will not be disappointed More

by MOONQUEEN81122
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Recommend Dealer
Yes
Jul 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

Our team is glad you experienced a spotless service area and top-notch support. Joe will be thrilled to hear his assistance made a difference. Thank you for recommending our service for your Audi Q5.

July 09, 2026

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Josh and the service team at Team Volkswagen are great! Josh greeted me by name and explained everything very respectfully. My service was done in a timely manner. 5 star service! More

by vjmowery39
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Recommend Dealer
Yes
Jul 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. It’s great to hear Josh and our service team greeted you personally, explained everything respectfully, and completed your Volkswagen Taos service promptly.

July 08, 2026

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Employee Rating

Easy to schedule and the service department is extremely efficient. I also appreciate how proactive they were to notice that i was due for other services and they were completed same day. More

by CLARE.ARQUILLA1
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Recommend Dealer
Yes
Jul 08, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for noting how easy scheduling was and how efficient our service department handled your Volkswagen ID.4. We’re glad our team identified those additional services and completed them the same day. Please let us know if we can assist with anything else to keep your ID.4 performing at its best.

July 06, 2026

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Joe is the best! Always prompt and helpful. Absolute superior service. Have been using Audi service for 10 years More

by staplescnm
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to read your 5-star review and know Joe’s prompt, helpful service has supported your Audi Q3 over the past ten years. Your continued trust means a great deal. We look forward to serving you again soon.

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