Dave Rose

i was there in april to get a key fob. i saw a sheet on the counter for a full diagnostic and was told it costs $100 approximately. i requested an appt for this service as i was going on v i saw a sheet on the counter for a full diagnostic and was told it costs $100 approximately. i requested an appt for this service as i was going on vacation to the mountains and wanted my brakes checked along with the rest of the the inspection. honda had my ridge line from 815 to 430. when i picked it up i was told the tire tread was checked and the fluids, that’s all. i was specifically told my brakes were not checked. there was no charge but i could have had this minimal service done for 10 min at any oil change business. last week i took it to graham tire for an inspection and my rear brakes were shot. had i drove my truck through the colorado mountains and my brakes go out would have been disastrous. i am very disappointed in honda and felt ignored, unimportant, and tossed aside. i use my truck for my job interviewing inmates in all the state prisons. my husband died in february and i no longer have access to a second vehicle. you had my car for 8 hours for a 10 minute job and i could not work that day. glad for the opportunity to vent. good customer service has become quite existent these days. More

by skusy59 Verified Customer Verified Customer

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David was very helpful getting my key fob programmed for my CRV on a Saturday. my CRV on a Saturday. More

by Barbbo3 Verified Customer Verified Customer

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My advisor repair cost was extremely accurate and the repair itself was done very quickly. repair itself was done very quickly. More

by ERNIE_B68510 Verified Customer Verified Customer

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Very thorough explanation of the work to be done. Dave was very personable and friendly. Another great experience at Honda of Lincoln. Dave was very personable and friendly. Another great experience at Honda of Lincoln. More

by Larry D Verified Customer Verified Customer

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This dealership has always provided top-notch service and been as quick as they possibly can. been as quick as they possibly can. More

by SHAWNPODRAZA Verified Customer Verified Customer

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Always helpful. Service done quickly and reliably. Good explanation of what is being done and what needs to be done. Knowledge of service technician Dave Rose is out Service done quickly and reliably. Good explanation of what is being done and what needs to be done. Knowledge of service technician Dave Rose is outstanding. The waiting area is clean and comfortable, and the courtesy transportation service is wonderful. More

by Sgray66411 Verified Customer Verified Customer

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Dave Ross was a very good man that day helped us out quite a bit quite a bit More

by ahenderson Verified Customer Verified Customer

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All support staff were pleasant & professional. Dave Rose got my car in for recall & scheduled service Russ was A#1 as a my sales professional. Made the purchase comfortable & helped setup my c Dave Rose got my car in for recall & scheduled service Russ was A#1 as a my sales professional. Made the purchase comfortable & helped setup my car….with items I needed to use…a lot of bells & whistles I wouldn’t use. Others I am finding that I like. More

by GLORIAGLYON Verified Customer Verified Customer

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Great people, great service! I would use them anytime I have a problem. Great fac I would use them anytime I have a problem. Great fac More

by KRISTI4 Verified Customer Verified Customer

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My last visit was not the best. I was not told in person that I had to pay for the part before they would order it. So, I received a call on a Saturday when I was at a breakfast wit I was not told in person that I had to pay for the part before they would order it. So, I received a call on a Saturday when I was at a breakfast with family. I was put on hold for several minutes. If you look at my history with this dealership you would see that there is not worry that I would not show up and/or not pay for the mirror to be replaced. It was somewhat of an insult over a few hundred dollars. Then the day I took the car in, they could not find the receipt that I had paid and left me waiting while they searched. I was told they would keep looking. I later received a phone call that the work was done and they found the receipt so they knew I had paid for it. I had told them a few times I had for it and how I paid for it, so it was like telling me they didn't believe me until they had proof - just the way it was said, you know? The whole experience left a bad taste in my mouth, to the point of shopping around for better service in the future. More

by CMARTIN41 Verified Customer Verified Customer

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