David Cassout
David Cassout at Shields Auto Center
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David Cassout | Page 3

Sales Representative

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
67 Reviews

Hi my name is David Cassout, I recently joined the team at Shields Auto Center in Rantoul,Il. I was previously the Executive Chef at Crane Alley in Urbana,Il. My passion for food is only surpassed by my desire to extend the best quality customer service possible. I was born in Texas and have since lived in Illinois for the past 20+ years. Helping people in any facet is my #1 goal.

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Specialties & Trainings

Ford Certified

4.9

67 Reviews

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67 Reviews of David Cassout

March 25, 2023

Dealership Rating
Employee Rating

Excellent from beginning to end. Great customer service. Made the whole process seamless and very customer focused. Highly recommend! More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

May 03, 2023

Shields Auto Center responded

Amazing feedback! We appreciate you recommending us in your review and thank you for sharing your experience.

March 01, 2023

Dealership Rating
Employee Rating

We had a very good experience buying from Shields Auto Center. The people we dealt with were friendly, knowledgeable, and there was no pressure. More

by dennisshort407
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Mar 10, 2023

Shields Auto Center responded

We are so glad to hear this! This is amazing feedback. Thank you for sharing. We appreciate your business and enjoy your new vehicle!

February 12, 2023

Dealership Rating
Employee Rating

We had an excellent experience with this dealership. No pressure at all while dealing with Dave and Teresa. Well pleased. More

by dennisshort407
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Apr 04, 2023

Shields Auto Center responded

We're glad that customers like you are having a great experience at Shields Auto Center! Thank you for sharing your feedback.

January 15, 2023

Dealership Rating
Employee Rating

David Cassout did an excellent job of taking my wife and I through the entire purchasing process. David was able to answer all of the questions that we had and make us feel that we did get the best possible More

by jseegmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

Apr 04, 2023

Shields Auto Center responded

Our staff always enjoys reading reviews such as the one you left us. It lets us know that we are making our customers happy! Thank you for being loyal to Shields Auto Center. We are here for you anytime!

January 10, 2023

Dealership Rating
Employee Rating

Thorough explanation of the vehicle. Very patient while I thought about it. Financing was explained well and took time to answer questions. Dealership very clean and friendly. More

by vrah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith

Apr 04, 2023

Shields Auto Center responded

Thank you for the 5-Star rating. We are thrilled that you have a great experience. We appreciate your business and we hope that you are enjoying your Jeep!

July 02, 2022

Dealership Rating
Employee Rating

Everyone was extremely helpful throughout the entire process. The trade in process was quick and simple! More

by eamilburn20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell, Teresa Smith , Ben Hall

July 01, 2022

Dealership Rating
Employee Rating

Excellent buying experience! Simple, easy, friendly and very knowledgeable. Dave was great to work with! More

by Lynnode
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

June 29, 2022

Dealership Rating
Employee Rating

Friendly to deal with. We’re able to accommodate my needs on what I was looking for in my truck. More

by coachdillman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 10, 2022

Dealership Rating
Employee Rating

David Cassout is a great salesman. Never once did he talk down to us or act arrogant, which is typical of a lot of car salesmen. Shields also has a great Warranty Forever Program that More

by lacey.lynch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

December 10, 2021

Dealership Rating
Employee Rating

Dave and Theresa were fantastic. Dave helped me make sure I found the right truck and Theresa made the financing part of the experience very smooth, after I was able to write a check. More

by rick@arabian.am
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

Feb 02, 2022

Shields Auto Center responded

Rick, thank you for taking the time to leave us a response on your experience with our staff and vehicle purchase. We are glad to hear that you had a great experience! We appreciate you recommending us and congratulations on your new Ford!

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