6 Reviews
Write a Review6 Reviews of David Frank
May 23, 2024
Dealership told me that everything was great with the vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out the valve cover is leaking, the valve cover gasket, has an issue with the lifters as well. I have sent them multiple messages and they just tell me to use the warranty that I bought and get it fixed. I have asked the manager to call me several times and left voice messages to call me and no one has ever called me back. They said they will tell Dave and let me know what he says and again they don’t respond. I am very dissatisfied and disappointed in their customer service. I was also told that they were sending me a temp plate until my new one arrives, temp plate came with the car, but when asking where my new plate is, now they tell me I have to go and get it and but it myself. Car had to go into the shop immediately after receiving it. I would not trust them at all and especially if they claimed they inspected the car and everything is great. Avoid this dealer!! More
Other Employees Tagged: John Mangum , Robbie
May 12, 2024
Streamlined the process and were quick about paperwork. Communication was good as well. Easy to deal with. Communication was good as well. Easy to deal with. More
Other Employees Tagged: John Mangum, Josh Walker
April 28, 2024
My salesperson stayed in contact with me three whole time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also More
Other Employees Tagged: John Mangum
April 12, 2024
Great deal on car, unique selection of vehicles and an easy buying experience, Josh Walker was a great salesman. Highly recommend! easy buying experience, Josh Walker was a great salesman. Highly recommend! More
Other Employees Tagged: John Mangum, Josh Walker
March 22, 2024
Great Service! My process took a little longer and the team was always in communication. Friendly atmosphere both at the dealership and over the phone. I highly rec My process took a little longer and the team was always in communication. Friendly atmosphere both at the dealership and over the phone. I highly recommend Dave and his team. More
Other Employees Tagged: John Mangum