David Gonzalez Sr

Went to Hyundai of Central Florida last Wednesday to look at the Santa Cruz, no intentions of buying a vehicle that day. They had one that was an ideal fit for me and close to my price range so I bought it. at the Santa Cruz, no intentions of buying a vehicle that day. They had one that was an ideal fit for me and close to my price range so I bought it. The salesman and I cleaned out my car but I forgot about a pouch with my gift cards in it that was under the driver floor mat. It was Saturday before I remembered them (horrible to be 84). So I went back to dealership and explained what happened. Salesman went and checked the car, not there and no one had turned them in. I called Monday morning and talked to the manager, Mike, told him what happened. He was very uncaring about the situation, attitude was I was a bother to him, they made a sell and that’s it.. I had to beg him to at least talk to the guy that detailed the car. I called early Monday morning and it is now 1:30 Tuesday, haven’t heard from him. The pouch should have been turned into the front office. If Mike is ok with a thief working for him, so be it. More

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Very pleased with the salesman David and the manager. First time I bought a car and was very relaxed after sale. First time I bought a car and was very relaxed after sale. More

by Joel Verified Customer Verified Customer

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David was AMAZING ! ! Great deal and very knowledgeable from the moment I walked in until I left ! ! Great deal and very knowledgeable from the moment I walked in until I left ! More

by JCRDH32 Verified Customer Verified Customer

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The whole dealership and all departments are polite fabulous and curious . I will send everyone I know there !!! fabulous and curious . I will send everyone I know there !!! More

by PAMELAGCHILDRESS Verified Customer Verified Customer

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Well, I talked to dealer David. I have to admit that if it weren’t for his effort, I wouldn’t have the car today. I’m very grateful. I have to admit that if it weren’t for his effort, I wouldn’t have the car today. I’m very grateful. More

by felipenmattos Verified Customer Verified Customer

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David with sales was great in helping me out with the purchase of our vehicle through the entire process. Management was also good in taking care of several issues that were discovered with the vehicle w purchase of our vehicle through the entire process. Management was also good in taking care of several issues that were discovered with the vehicle we were interested in purchasing and even resolving an after purchase issue that came about due to the service department. But in my opinion the service department falls short of expectations. They failed to notice a broken engine mount when the previous owner traded in the vehicle we bought. I, the client had to bring it up to management to have it resolved before we purchased. After we purchased the vehicle and were back home I noticed that one of the under belly engine trays was missing. I assume service had damaged it during their removal process when fixing the engine mount. Then proceeded to not saying anything hoping no one would notice it was missing. Thankfully with David's help and management approval a new one was ordered and installed on our vehicle. I also had requested the service department inspect the oil filter housing for leaks which is common on the vehicle we purchased. I was told there were no leaks and no issues. Well lo and behold the oil filter housing was in deed leaking. So the service department is either blind or lying. More

by faithfuljourney Verified Customer Verified Customer

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They where very helpful at getting into a vehicle that I liked and fit my budget. liked and fit my budget. More

by mychelbel Verified Customer Verified Customer

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Absolutely amazing service the entire sales and finance team were very professional, very accommodating and put us under no pressure as far as selling us the vehicle team were very professional, very accommodating and put us under no pressure as far as selling us the vehicle More

by WIZARD6957 Verified Customer Verified Customer

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Best dealership I've been in not pushy great service and a special shout to Jill who helped get us everything we wanted went above and beyond a special shout to Jill who helped get us everything we wanted went above and beyond More

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Best buying experience i love my Tucson I will def recommend all my friends and family recommend all my friends and family More

by GIMPYK1976 Verified Customer Verified Customer

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