David Kimsey

On August 7 2023 I call in to get transmission redone(they replace it before). I got the appointment @10 august 8, I spoke to service technician explained my situation ( I don’t have 2rd car and I redone(they replace it before). I got the appointment @10 august 8, I spoke to service technician explained my situation ( I don’t have 2rd car and I have to pick up my kids @ school about 1 any way you can take me in and I can sit and wait) very understandable gentleman. So then he rescheduled my appointment to August 14 @ 7:30 am because that’s the only way he can bring my car in and take a look. So I waited till almost 1 still no sign of my car, so I asked to get my car back I needs to go pick up my kids, the service technician got my car out and told me they couldn’t check my car out because they don’t have time! I was 😡😡😡😡 ! While picking up my kids I call and spoke to service manager, explained my situation he told me no one should sit that long it’s not right so he told me he will have 3 fleets coming back next weeks and one person ahead of me! So told me he will call me back august 21. I waited till August 23 no phone call from them, I call the front desk and leave 3 messages (August 23, August 24 and August 25 all 3 were urgent). Noon of 25 called again they told me he was in meeting, he should call u back within 5 mins because they told me he just got out! Till 4 pm I call back got to talk to him he told me same thing next weeks he will have 3 fleets and I’m first in lines! They’ll call me Monday or Tuesday (28th,29th). September 4th, Nothing like I expected, again chasing him the only time I can talk to him is by calling if I leave message with the front desk he never call back!😡! Call message,etc.. September 11, Finally… I spoke to one of the devices lady she told me he’s been sick and I have to wait for him to get back! 😡😡 I ask to speak to store managers and what’s there name? She’s refusing to tell me and telling me they can’t help me! And she transfer me to services manager ( I thought he was sick?) then again same thing next week which is September 18th will call me and bring me in.. nothing, today September 19th.,,…still waiting , leave another messages on September 20th! Update! September 24 still no return call! Think twice before bringing it here! More

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Chevrolet of Gadsden is a great place to purchase a vehicle. Their service department has always serviced my vehicle and taken very good care of it. Very friendly and professional. vehicle. Their service department has always serviced my vehicle and taken very good care of it. Very friendly and professional. More

by r.white54 Verified Customer Verified Customer

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Very friendly and great customer service!! Took time out to explain everything about the maintenance that was being done to my vehicle. I would recommend purchasing a vehicle from Team one Chevrolete of Ga to explain everything about the maintenance that was being done to my vehicle. I would recommend purchasing a vehicle from Team one Chevrolete of Gadsden!! More

by sabrina1156 Verified Customer Verified Customer

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Helpful and friendly. Drop my truck off and they called with updates. Very professional! May buy my next truck there very pleased with the service!! with updates. Very professional! May buy my next truck there very pleased with the service!! More

by kraigmock Verified Customer Verified Customer

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Service department was very helpful got me back on the road in a very short period of time I definitely will be using your service department the future road in a very short period of time I definitely will be using your service department the future More

by OBFDSNELL Verified Customer Verified Customer

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Very good service.polite and are willing to help customers nuka and Samantha and their sales and finance team give100% perseverance dedicated compassionate fight for their customers customers nuka and Samantha and their sales and finance team give100% perseverance dedicated compassionate fight for their customers More

by MIAMIVICE1943 Verified Customer Verified Customer

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Made appointment for 8 and had to wait until 9 before my car checked and didnt get the car back until 10:40. I was told it would be 45 minutes. Other than that I was a pleasant experience. car checked and didnt get the car back until 10:40. I was told it would be 45 minutes. Other than that I was a pleasant experience. More

by nathanbailey93 Verified Customer Verified Customer

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Brought in my 2017 Silverado 1500 for service and was treated with friendly service I will continue to and would recommend the Chevrolet dealership of gadsden to anyone for the chevy needs I've not had treated with friendly service I will continue to and would recommend the Chevrolet dealership of gadsden to anyone for the chevy needs I've not had any more issues since the visit so hopefully that's taken care of More

by PAT.HORTON1978 Verified Customer Verified Customer

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Great service and sales. They are always friendly and accommodating. The reason I continue to buy from there is because of the people that work there. accommodating. The reason I continue to buy from there is because of the people that work there. More

by knapper0 Verified Customer Verified Customer

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The truck is still not fixed. Two weeks later the truck did not start. I’m disappointed the problem is not resolved and really have no where to turn. Our only option is to disconnect the battery each time did not start. I’m disappointed the problem is not resolved and really have no where to turn. Our only option is to disconnect the battery each time More

by ANGIET0 Verified Customer Verified Customer

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