David Ogundipe

For anyone considering buying from Parkway Honda , I'd reconsider. In short Parkway Honda deliberately sold me a "certified pre owned" car with several undisclosed safety defects. A simple list of what reconsider. In short Parkway Honda deliberately sold me a "certified pre owned" car with several undisclosed safety defects. A simple list of what @Honda 's intense certified inspection missed 1. A broken & rusted alternator belt 2. A broken AC 3. A hole that was hidden under the mat, 4. A missing driver's manual 5. A recalled push start button They refused to reinspect the car multiple times and weren't concerned in the slightest for my safety. They did not disclose any of these problems when selling me the car otherwise I would have never bought it. I reached on to @Honda headquarters and they didn't bother replying Yes I'm getting an attorney involved since they refuse to allow a return or trade in without a $10,000 negative equity. I plan to make this issue known on every public platform as well. BBB and the FTC have been made aware and I'm going to take my complaints to every known platform. The general manager recently responded to my google review and decided to lie about what took place here. He claimed they didn't sell me a car with a recalled part but then a couple paragraphs later says they replaced it. He alleges my alternator belt wasn't broken despite them not being the ones who fixed it. He claims that the problems I had were because of dead keyfob batteries. He claims they don't get regularly reported to the AG office for scamming customers. Great...cool... but the problem is I can prove every single thing I've claimed. They did in fact sell me a car with a cracked alternator belt which is why it was repaired. I went to McGovern because Parkway Honda kept changing keyfob batteries instead of reinspecting the car. They only agreed to actually inspect the car AFTER my belt was changed. They refused to reinspect the car TWICE instead insisting my issues were caused by keyfob batteries. I not only have a witness I also have the receipt that states Parkway had to change my push start button and that it happened because it was a recalled part and part of an extended warranty. It was recalled in 2020 and Honda even sent out letters to owners. The mediator at the AG office is the one who told me they get reported VERY often. I have the proof it's not a he said she said situation. How did Honda miss a broken/cracked alternator belt, a recalled push start button, and AC on it's last leg in their 160+ point inspection they allegedly do on certified vehicles? Why did I pay extra money for a certified car to have these problems start the day I picked it up? Despite their lies and claims I have the receipts of exactly when and what I had my car serviced for. I have proof they eventually replaced the push start because it was a recalled part under an extended warranty. I have photographic proof that my start engine light was on. I have proof that McGovern Honda told my alternator belt required immediate attention and it was unsafe for me to be driving in the car. I have proof of every single thing. They downplay all of this as if my life wasn't in danger. As stated I will seek legal action if Honda Corporate doesn't force them to resolve this. They likely won't but I'll take this to court if I have to. Oh! I also have an email from the sales manager claiming he advised me to drive 25 miles on the highway with a broken alternator belt but I refused for no good reason. It's a lie but certainly not one that makes them look good. It's unsafe to drive that far with a broken alternator belt for one and how would I know that's what made my start engine button came on? It proves just how dishonest they are to the point they even contradict each other. I'd upload some of my proof here if I could but you can find it on Google. Very disappointing that Mike Timpone decided to lie instead of making this right after pretending he'd do something to help when we spoke. His resolution was to put me in an even more expensive car. More

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Before you buy a pre-owned car here. Make sure you are ready to fork up a mandatory $1895 for a "Safety & Recon" fee that you aren't told about until you want to make a deal. However, Make sure you are ready to fork up a mandatory $1895 for a "Safety & Recon" fee that you aren't told about until you want to make a deal. However, fear not. This fee includes so many things such as the time the dealership took your used car into the dealership to do an oil change, change windshield wipers, cabin air filters and run it through a car wash! Super justifiable isn't it! Horrible experience. I was looking into a used car and talked to a salesman named David. He was totally unprepared to answer my questions and always had to speak to his manager and call me back just to give me an answer. When we spoke about this safety and recon fee, he had the worst explanations that did not justify paying $1895 on top of the car fee. The part that humored me the most was he said that no one ever has complained about this fee and it looked like I was the first person to ever see it. I guess I just like saving $1895 instead of wasting it on a dealership scam ploy to get more money out of you. His manager didn't seem to budge or have a good reason onto why this cost is $1895. Literally sent me one PDF regarding service work that included oil change, brake fluid, adding a license plate mount, cabin air filter. These parts are no where near maybe even $200. So I guess labor costs $1600 so be careful when you bring your car here to service. The funny thing is that David offered that I can pay half of this fee and the dealer will pay the other half. This totally means there's room to negotiate and the fees are fluff. HOWEVER, there was ONE GOOD THING about this dealership. IF I CAN GIVE HER 5 STARS, I WOULD. I want to shout out Danielle who helped me. She is the sales concierge. SHE IS AMAZING. She took care of me and was super attentive to my needs during this time. She took the time to help fight for me to get rid of this fee because the awesome salesman couldn't do anything. She even took the time to FACETIME me to show me the car because I live out of state. She was constant on communication and I was so impressed. She is literally the only good thing about that dealership so if you get to meet her, you're going to be blessed. The one star is for the dealership, Danielle gets 5+ stars. More

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Shout out to David and Kamar they made the whole process stress free. Thank you so much guys! stress free. Thank you so much guys! More

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