David Randolph | Page 2

Pinkney King, Jr. , our salesperson, was the best. He was courteous, considerate and moved the process along as quickly as possible. I would urge people coming to you , our salesperson, was the best. He was courteous, considerate and moved the process along as quickly as possible. I would urge people coming to your dealership for the first time to ask for Pinkney. They won't go wrong. More

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10/10 I would highly recommend them to many different friends once they start looking for cars! friends once they start looking for cars! More

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From the first day there, everyone was extremely nice, helpful, and easy to work with. helpful, and easy to work with. More

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David was(is) one of the most professional people I’ve ever dealt with on my visit! He was sincere and 100% honest when it came to helping me with my selection! Guided me in the right direction and straig ever dealt with on my visit! He was sincere and 100% honest when it came to helping me with my selection! Guided me in the right direction and straight to the point! No beating around the bush with this guy and that’s everything you want when you’re in my position in trying to purchase a vehicle! I wouldn’t shop with nobody else but David! More

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David Randolph was amazing! ! Very informative and kind. He made my whole car buying experience with him seamless and easy! I’m loving my new Toyota Crown and get stopped often b ! Very informative and kind. He made my whole car buying experience with him seamless and easy! I’m loving my new Toyota Crown and get stopped often by people also telling me how nice it is!! I always make sure to recommend for them to go see David at Toyota Heritage!! I couldn’t be happier with the experience he created or the car I bought. Thanks again, David for all of your help! More

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The car salesman is Everyone very knowledgeable, respectful, and know exactly what they're talking about! I'd be more than proud to recommend this place to all my friends and family I dealt with a y respectful, and know exactly what they're talking about! I'd be more than proud to recommend this place to all my friends and family I dealt with a young man by the name of David Randolph. He is excellent. This young man knows his business that's for sure makes you want to buy more than one vehicle from him I wish there were more people like him in the world trying to sell cars. Everybody would have a new vehicle. Thanks again, Mr. David Randolph... Excellent customer service!! More

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WAS HELPED WITH THE MOST AMAZING SALESMEN DAVID RANDOLPH, ANSWERED ALL MY QUESTIONS AT 💯 WENT ABOVE AND BEYOND TO MAKE SURE I UNDERSTOOD MY OPTIONS ANSWERED ALL MY QUESTIONS AT 💯 WENT ABOVE AND BEYOND TO MAKE SURE I UNDERSTOOD MY OPTIONS More

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David was very knowledgeable and informative in helping me find my soon to be vehicle me find my soon to be vehicle More

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David was an outstanding representative of Heritage! He provided me with all of the necessary information and did so in a way that helped me fully understand my options! He provided me with all of the necessary information and did so in a way that helped me fully understand my options! More

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Purchased a new Sienna. Completed the sale. Went to the bathroom and when I came back was told everything I needed was all in the vehicle. Got home (an hour away) and rea Completed the sale. Went to the bathroom and when I came back was told everything I needed was all in the vehicle. Got home (an hour away) and realized I was not provided ANY of my paperwork. Not even my temporary registration card to legally be able to drive the car. It's now been 3 days and I still don't have the paperwork despite 10+ calls/emails to the dealership and being told it would be sent via overnight mail. Was told by Daniel that the temp reg form can't be sent via email. Was told by Sebastian that I don't need the form to legally drive the car. A majority of my time spent purchasing the car was declining additional film coats, paint protection, leather protection, extended warranties, etc. Annoying but can be overlooked if the job they needed to do was actually done right. We all make mistakes. It's how we respond to mistakes that defines our character. Their lackluster response and seeming indifference makes it an easy choice to not return to this dealership in the future. More

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