David Schultz | Page 12

Outstanding customer service My family has purchased 6 Hondas over the past 25 years at Regal Honda. We could buy our Honda's anywhere but end up choosing Regal for the purchase. My family has purchased 6 Hondas over the past 25 years at Regal Honda. We could buy our Honda's anywhere but end up choosing Regal for the purchase. What keeps us coming back to Regal is customer service, price, the service technicians and service managers, the salesmen, their community involvement, and their reputation. Hondas hold their resale value, are very safe, stylish, comfortable, and stand behind their products. Customer service is number one because if the dealer doesn't care or respect you while you are browsing or negotiating a deal or follow up for years to come then what difference does it make if you may or may not have saved $100 elsewhere. I have had the sales manager show me Kelly Blue Book value and Edmunds value and other local Honda dealerships prices, and they have always matched or sold the vehicle for under that price. In today's world of disposable products, lack of communication, and concern for the customer, it is very nice to be treated as a real person, fairly, and knowing that the dealership will stand behind their word. In particular, salesperson David Schultz goes above and beyond to devote time to answering all my questions. In fact, I have specifically asked for David to be the salesperson to sell me a vehicle two purchases in a row now. And I am likely to ask for him again whenever I decide I want a new Honda. He is very knowledgeable about the Honda vehicles. He treats all generation of customers with the upmost respect. I can't say enough good things about Gil Heim. He works in top management at Regal Honda. It's clear to see he sets an excellent example of working with the customer, going the extra mile, and doing all that they can to make the buying experience at Regal Honda and continued service at Regal Honda a pleasant, relaxing experience. The facilities are always spotless. The service managers and technicians are knowledgeable and efficient. The customer service area is pleasant. More

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Excellent Buying Experience After an extensive online search over 2 months and e-mail negotiations with at least 8 Honda dealers in Tampa Bay and its surrounding areas, we recent After an extensive online search over 2 months and e-mail negotiations with at least 8 Honda dealers in Tampa Bay and its surrounding areas, we recently bought a Honda Odyssey at Regal in Lakeland. Their OTD price with the requested options beat everybody else's by at least $500, some as high as $2,500. In addition to the best price both Kendall and David with whom we did most of the dealings were very pleasant to deal with. They were very courteous and responsive. I did all the online/e-mail negotiations with Kendall and she responded with favorable responses mostly within the hour. David helped us during the final stages of the negotiation, dealt with us when we visited the show room twice, coordinated the paper work and the home delivery (60+ miles) of the vehicle after installing the accessories Overall it was a great experience and I will strongly recommend Regal, especially working with Kendall and David to anyone who asks me. More

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Great Honda Dealership to purchase a vehicle from, friendly and professional staff on-board. Sales Rep. David Schultz was a blessing to work with. He followed up with everything and was always court friendly and professional staff on-board. Sales Rep. David Schultz was a blessing to work with. He followed up with everything and was always courteous. More

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David Shultz did an awesome job finding me the Honda Odyssey I was looking for and beating my best price from another dealer. He really earned my business. Great follow up after the sale. He made the wh Odyssey I was looking for and beating my best price from another dealer. He really earned my business. Great follow up after the sale. He made the whole process quick and painless. I love the new car! More

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All the employees we dealt with were professional, knowledgeable and friendly. David spent quality time with us showing all the features of the car and this made our decision to buy the Accord Sports knowledgeable and friendly. David spent quality time with us showing all the features of the car and this made our decision to buy the Accord Sports much easier. We also thought that the final price was pretty good and the car was very clean delivered to us. The drive from Tampa was well worth it. Thank you. More

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