David Whitmer
David Whitmer at Beck Chrysler Dodge Jeep RAM

David Whitmer

Service Manager

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of David Whitmer

November 23, 2025

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Employee Rating

The mechanics were very good at diagnosing the problem and getting it fixed. The welcome guy needs some instruction his primary it seemed to be who's paying for the repair. BTW I had 30 day plates on the More

by robertmeng
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. We’re glad to hear our technicians diagnosed and repaired the issue correctly, and we appreciate you bringing the rest of your concerns to our attention. Your feedback has been shared with management so we can address it and ensure a better experience moving forward. We value your business and thank you for giving us the opportunity to make things right.

November 18, 2025

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I purchased from Beck and not even a week later I had a check engine light come on. I called and they immediately fixed what they had missed on the new vehicle inspection. Would recommend giving them at le More

by TINSLER.NOAH
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, Justin Dowling, Kevin Taylor, Duane Mott, Carole Mahanes, Parker Sloan , One star on sales and management because I did not work with who was listed. 5 star for everybody else because of the interaction I had with the departments. Whoever shane mcbay is, he needs to also learn how to speak to customers.

Nov 19, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us, Noah. We’re truly sorry for the inconvenience of having your check engine light come on so soon after your purchase, but we’re glad our team was able to address the issue right away and make things right for you. We appreciate your patience and the opportunity to take care of it promptly. Thank you as well for recommending us — that means a lot. If you ever need anything in the future, we’re here to help. Enjoy your new vehicle!

November 17, 2025

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Good customer service, quality workmanship and performs work in timely manner. Reasonable pricing for work performed. More

by polarity73
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Recommend Dealer
Yes
Nov 17, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We’re glad to hear you received good customer service, quality workmanship, and timely repairs — that’s exactly the experience we aim to provide. We also appreciate your feedback on our pricing. Thank you for choosing Beck, and please don’t hesitate to reach out if we can assist you in the future!

November 15, 2025

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The service that we get from Beck Chrysler is one of the best by far More

by Quinney
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Recommend Dealer
Yes
Nov 19, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We’re grateful for the trust you place in Beck Chrysler, and it means a lot to hear that our service stands out to you. We look forward to taking great care of you on every visit!

November 10, 2025

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Brought truck for service with expensive concerns. Justin (service manager) went above and beyond to assure me, everything is correct. Checked transmission as drive train warranty is almost up. Found More

by vanduren512
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dowling, Kevin Taylor

Nov 13, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for sharing this incredible feedback! We’re thrilled to hear that Justin and our Beck RAM team were able to thoroughly investigate your concerns and ensure everything was addressed the right way. Finding the transmission issue before your warranty expired—rather than just stopping at a quick scan or test drive—speaks to the level of care and diligence our team prides itself on. Your trust means everything to us, and it’s an honor that you choose to drive an hour to continue servicing with us when there’s another dealership much closer to home. We’ll make sure Justin and the entire team know how much their professionalism and dedication meant to you. We truly appreciate you, and we look forward to taking care of you again on your future visits!

November 02, 2025

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Diagnostics were incomplete,they assumed it was a problem with a coolant leak in coil pack ? Asked to see from mechanic were leaking accured, mechanic wasn't available. Vehicle has been in numerous times for More

by dbstpeter609
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Recommend Dealer
No

Other Employees Tagged: Justin Dowling

Nov 10, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share this feedback. We're truly sorry to hear that we haven’t been able to resolve the misfire issue for you, especially after multiple visits. That’s not the experience we want for any of our customers. We understand how frustrating it must have felt not being able to speak with the technician or see exactly where the concern was coming from. Your comments are important, and we'd appreciate the chance to review your repair history. Please reach out to me directly so we can take a closer look and determine the best next steps. We want to earn back your confidence and get your vehicle repaired properly. My direct line is (386) 328-0344, ext. 135.

October 30, 2025

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I had to bring my van in for a recall and the service team got right on it. They had the parts reserved for me because I called ahead of time. It took longer than expected so Larry drove mme home and bro More

by Giapatsy
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan , Tilden, Brooks, Larry the driver

Oct 30, 2025

Beck Chrysler Dodge Jeep RAM responded

We’re so glad to hear your experience went smoothly and that our team was able to take good care of you! It’s great that Larry was able to make things more convenient while your van was being serviced. Thank you for planning ahead and giving us the opportunity to reserve the parts — that helps us ensure everything goes as efficiently as possible. We appreciate your kind words and look forward to serving you again! — The Beck Service Team

October 23, 2025

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The service department at Beck is the best I've worked with out of the 15 or so I've had. Their attention and customer support has been great. I live 3 hours south of Beck and would rather make the drive More

by thomas.rose0
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dowling

Oct 28, 2025

Beck Chrysler Dodge Jeep RAM responded

Wow — what an incredible compliment! We truly appreciate you making the drive to see us and for your continued trust in our team. Hearing that our service stands out among your many experiences means so much. David, Justin, and the rest of our crew will be thrilled to know their efforts made such a difference. Thank you for your loyalty and for recommending us — we’re grateful to have you as part of the Beck family!

October 21, 2025

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The team @ Beck Chrysler Dodge Jeep Ram is always top notch. Everyone is very pleasant to deal with. Highly recommend this service department More

by CRAIGA380
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dowling , Brooks Dickson

Oct 23, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words! We truly appreciate your continued trust in our team here at Beck Chrysler Dodge Jeep Ram. It’s great to know our service department continues to deliver a top-notch experience. We look forward to seeing you again next time!

October 13, 2025

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Would like to praise this shop for being honest, respectful, and professional. Their good work and a willingness to explain everything clearly. Thanks again to the guys in the service department. Ca More

by Robinson
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, Justin Dowling , Service guys

Oct 13, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the awesome feedback! We’re glad to hear our service team took great care of you and that Roxanne made a great impression too. We’ll be sure to share your kind words with the crew—thanks for choosing Beck!

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