Dawn Harper

Superb Service! The staff at Criswell Audi of Annapolis were nothing short of fantastic and awesome in the customer service process of purchasing a vehicle at their l The staff at Criswell Audi of Annapolis were nothing short of fantastic and awesome in the customer service process of purchasing a vehicle at their location. The staff comprised of Shanni Cannon, Dawn Harper and Tom Stancavage provided a complete “no pressure” deal to my family. This was by far the smoothest process in trading and buying a car that we have ever experienced. I will strongly encouraged and recommend this dealership any day of the week. The Ms. Shanni Cannon rocks as our sales client. She was tremendously Courteous and Thorough with the test driving and explaining the vehicle components we purchase. Along with Mrs. Dawn Harper the financial specialist who explained in detail the additional packages of service for the vehicle we obtained. Last but not least We could not forget the Manager Tom Stancavage for working the deal with the numbers for our trade in that we could mutually agree upon. Keep up the great professionalism and customer service. I highly recommend this team of people if you are looking to purchase a Audi. You don’t have to look no further than Shanni Cannon at Criswell Audi of Annapolis. This team will make every effort to get you into the Audi that you dream and want! More

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The most stress free no pressure car buying experience ever! I completely enjoyed working with sales representative Gerry Jackson. His professionalism and friendly attitude coupled with his knowledge of the RDX I completely enjoyed working with sales representative Gerry Jackson. His professionalism and friendly attitude coupled with his knowledge of the RDX and all its sophisticated technology was extraordinary, and made for a very enjoyable experience. His patience, understanding and unique ability to explain this technology in simple terms was very much needed and welcomed. Gerry exemplifies to me the best in what a new car salesmen should represent, and I'm sure he's a real asset to Criswell Acura! I would highly recommend Criswell Acura to anyone seeking a friendly, professional no hassle car buying experience and I would be remiss if I didn't also mention Mr. Lamont Randall sales manager for Criswell who was very instrumental in giving me a great deal. More

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EXCELLENT CAR BUYING EXPERIENCE!!! Vance and Alan are AWESOME!!!! We saw the car. We loved it and they made it happen. The car was in EXCELLENT CONDITION INSIDE AND OUT. BEAUTIFUL CAR.. Vance and Alan are AWESOME!!!! We saw the car. We loved it and they made it happen. The car was in EXCELLENT CONDITION INSIDE AND OUT. BEAUTIFUL CAR.. They made us feel very comfortable with the choice we made. (Alan kept giving our daughter Sunny Delight lol) No regrets at all. When we decide to buy another car, we will defiantly be going back to Criswell!!!!! More

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Great service! Dealt with Vance Ellis in the used car department at Criswell when buying my certified pre owned A7. The car was in outstanding shape and the customer Dealt with Vance Ellis in the used car department at Criswell when buying my certified pre owned A7. The car was in outstanding shape and the customer service couldn’t have been better. Got a great deal on it and everyone was extremely helpful during the whole process. Thanks guys!! More

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Professional and informative Ty Pearmon did an excellent job explaining the pros and cons to purchasing my MDX, we have recommended our friends that are considering buying an SUV. Ty Pearmon did an excellent job explaining the pros and cons to purchasing my MDX, we have recommended our friends that are considering buying an SUV. He was very knowledgeable about industry safety standards that convenced me to purchase at Criswell Acura More

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Excellent Experience From Begining to End!! Just purchased a 2014 Audi A7 from Criswell. This is now the eighth car I've purchased from the dealership and for good reason. From the top down I'v Just purchased a 2014 Audi A7 from Criswell. This is now the eighth car I've purchased from the dealership and for good reason. From the top down I've always enjoyed excellent service and the security in knowing I'm going to get a fair deal and a car that has been checked-out properly before offering it for sale. Starting with the Sales Manager Alan and continuing with the Sales person Vance I received professional and knowledgeable service about the car. When it came to finalizing the deal it couldn't have gone smother with Bernie in finance and finally the most pleasant person you would ever want to hand a check to, Dawn. Thank you Criswell for yet another consistent buying experience. More

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Great customer service! I purchased a used Acura through this dealership and have nothing but positive things to say. The sales rep, Lake Walton, was quick to respond with in I purchased a used Acura through this dealership and have nothing but positive things to say. The sales rep, Lake Walton, was quick to respond with information on the vehicle that wasn't listed on the webpage. Lake promised the vehicle was in excellent condition and invited me to take a look at it. I drove 100+ miles and found the car to be in superb condition as promised by Lake, which made the purchase an easy one. I highly recommend purchasing from this dealer. More

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Amazing Experience! If you are searching for a new or used car, please start your search with Lake Walton at Criswell. I showed up at the dealership with a complex trade If you are searching for a new or used car, please start your search with Lake Walton at Criswell. I showed up at the dealership with a complex trade and purchasing situation, and Lake was a great help in the process. He was honest, positive and respectful. I walked out with the car I wanted and the terms I needed. I cannot imagine it going any better. I am so happy with the experience and my Audi! Thank you Lake. More

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Great experience! I recently had a great, painless, no pressure - experience buying an Acura RDX from Criswell Acura! My Salesman Lake Walton, Sales Manager Alan Han I recently had a great, painless, no pressure - experience buying an Acura RDX from Criswell Acura! My Salesman Lake Walton, Sales Manager Alan Hannon, and Finance Manager Dawn Harper were a joy to work with! All very helpful, knowledgeable and professional! River Dee More

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Excellant Service After talking with Vance Ellis on the phone several times I decided to fly to Annapolis and pick up the Lexus I found on their website. He was waiting After talking with Vance Ellis on the phone several times I decided to fly to Annapolis and pick up the Lexus I found on their website. He was waiting for me, and my sister, and drove us to the dealership. The car was everything he had promised. The new showroom was stunning. Thanks to all the staff that had a part in making a day easier. It was definitely worth the flight from Cincinnati to Annapolis. My sister and I had a great time driving back to the Bluegrass. I would do it again! More

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