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Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
78 Reviews
4.9

78 Reviews

Write a Review

78 Reviews of Deanna Morgan

November 12, 2025

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Employee Rating

Work was done on time and I was updated during the visit. They also found another issue. More

by jeffrey.romano64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

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November 07, 2025

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Employee Rating

Peter and the service department staff offered me an excellent service . From reception to end. Peter kept me informed at all times regarding the progress of the service of my car and explained when I h More

by Colettesanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

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Nov 10, 2025

BMW of Shrewsbury responded

We couldn’t ask for better feedback, Colette! Thanks for choosing BMW of Shrewsbury and sharing your support for Peter and the team.

Nov 10, 2025

Colettesanta responded

Peter, Deanna you guys are great . Visiting service department and Peter’s team gives me such peace of mind always . The super 10/10 team.💯

November 03, 2025

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Employee Rating

Ryan and the team at BMW of Shrewsbury continue to be a profession leaders in the dealership space. More

by DMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Marcello, Peter Neslusan

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Nov 04, 2025

BMW of Shrewsbury responded

Thank you for sharing your positive experience with BMW of Shrewsbury. It's fantastic that you were in great hands with Ryan!

October 22, 2025

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They took me right in Let me know what was going on and were helpful More

by Mchdimmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Brad Macomber, Rob Picerno, Nelson Gonell, Curt Douglas, Jason Campbell, Lance Gendron, Matt Roy, Peter Neslusan

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Oct 22, 2025

BMW of Shrewsbury responded

Mike, thank you for leaving BMW of Shrewsbury your positive feedback!

October 16, 2025

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Great service from experts at reasonable prices! Making an appointment is easy and always job is completed on time. More

by astama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan

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Oct 17, 2025

BMW of Shrewsbury responded

We are so grateful for your kind words! We appreciate your business and look forward to helping you again at BMW of Shrewsbury!

October 14, 2025

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Easy to schedule, many options available to schedule times. Thru texts the service dept kept me informed the entire time. All went very well. More

by Ev J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan , Theo was awesome!

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Oct 15, 2025

BMW of Shrewsbury responded

Hi Ev, we're glad the scheduling process was easy and the team kept you informed throughout. Thank you for choosing BMW of Shrewsbury!

October 01, 2025

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Employee Rating

Greeted by the nicest man when I drove in. Over the top friendly at every visit delightful waiting area quick and easy More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Matt Roy

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Oct 03, 2025

BMW of Shrewsbury responded

Traci, it's wonderful to hear that you had such a friendly and efficient experience with our team. Thank you for choosing BMW of Shrewsbury and for sharing your review!

September 22, 2025

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Employee Rating

Great service writer Peter. State of art dealership. Clean well managed and timely in and out . More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

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Sep 23, 2025

BMW of Shrewsbury responded

Thanks for the stellar feedback, Joe! We're happy that your service with Peter went smoothly, and we hope to see you next time at BMW of Shrewsbury.

September 10, 2025

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Employee Rating

Matt provided excellent service! He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

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Sep 10, 2025

BMW of Shrewsbury responded

Christine, we're delighted to hear Matt provided excellent service and kept you informed throughout the process! It's great to know your car is running smoothly ahead of schedule. Thank you for choosing BMW of Shrewsbury! Safe travels!

August 26, 2025

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Employee Rating

Excellent, courteous service. Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW serv More

by cheryldittrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Matt Roy , Ethan was 5 stars as well.

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Aug 27, 2025

BMW of Shrewsbury responded

We are thrilled that you had such a positive experience with our team, from clear explanations to courteous assistance! Your recommendation means a lot to us, and we're grateful for your feedback. See you next time at BMW of Shrewsbury!

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