Debonaire Wright

First I would like to start out by saying. Norvell Todd is who I would deal with directly at the dealership. If you are seriously interested in purchasing a vehicle and live locally or out of Norvell Todd is who I would deal with directly at the dealership. If you are seriously interested in purchasing a vehicle and live locally or out of town it is worth the drive. Norvell is very knowledgeable and experience in the auto industry. I believe with his relationships he has with the sales managers. He will push any deal across the finish line.., I highly recommend giving him a call. More

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Their level of customer service made the experience smooth and stress-free. I truly appreciate their professionalism and commitment to customer satisfaction. I would highly recommend this dealership to smooth and stress-free. I truly appreciate their professionalism and commitment to customer satisfaction. I would highly recommend this dealership to anyone seeking a reliable and positive experience More

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Professional courteous a positive experience all the way around. Would definitely recommend to anyone looking for a vehicle. around. Would definitely recommend to anyone looking for a vehicle. More

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Been with this dealership since 2014 they are amazing and always ensure I am happy with their work. always ensure I am happy with their work. More

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⭐ Review for Ron Marhofer – Extremely Disappointed I purchased a vehicle from Ron Marhofer in December 2025, and to this day, I’ve only been able to drive it for three days. Shortly after the purchase, purchased a vehicle from Ron Marhofer in December 2025, and to this day, I’ve only been able to drive it for three days. Shortly after the purchase, I scheduled a manufacturer recall appointment. Before that appointment even happened, the vehicle developed an issue that the dealership had clearly overlooked. Instead of taking accountability, the management team initially tried to blame me for tampering with the vehicle. Thankfully, the salesman stepped in and confirmed that the issue existed before I even test‑drove the car. Only then did the dealership agree to address the problem. Since then, the manufacturer has held my vehicle due to the recall—something that should have been a simple fix. It is now February 2026, and I still have no vehicle, no timeline, and no clear communication. The dealership blames the manufacturer, the manufacturer blames the dealership, and I’m left without the car I paid for. This entire experience has been unacceptable. A customer should never be left without answers, without support, and without their vehicle for months. I would strongly caution anyone considering purchasing a vehicle from this dealership. More

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Hank down in service was professional, prompt and laughed at my bad jokes. 10/10 I will continue to return to the Ron Marhofer Hyundai Service Center in Cuyahoga Falls for my 2025 Hyundai Tucson. at my bad jokes. 10/10 I will continue to return to the Ron Marhofer Hyundai Service Center in Cuyahoga Falls for my 2025 Hyundai Tucson. More

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The customer service people were super friendly , knowledgeable and fast . My ca was ready while I waited at the very nice waiting area knowledgeable and fast . My ca was ready while I waited at the very nice waiting area More

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I had an oil change tire rotation. I had no problem with the service. It was all done within an hour. I had no problem with the service. It was all done within an hour. More

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The people are upfront and answer all questions and concerns. We look forward to working with Hank and the service department in the future. concerns. We look forward to working with Hank and the service department in the future. More

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The dealership was very quick to get back to my inquiry. During my time there, every person I interacted with was polite and helpful. Norvell our salesman was so kind, knowledgeable, and patient. The financ During my time there, every person I interacted with was polite and helpful. Norvell our salesman was so kind, knowledgeable, and patient. The finance manager was very upfront, honest, and helpful through it all. I would absolutely recommend this dealership and the guys I worked with! More

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