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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
341 Reviews
4.8

341 Reviews

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341 Reviews of Deborah Johns

April 27, 2024

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Great customer service they really take their time and take care of the customer about two cars from y’all already More

by delbertlwells
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Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Amanda Luttrell

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April 25, 2024

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Fast and efficient service. I was very satisfied with the service given. My car is running just fine now. More

by SHERENEWILLIAMS
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Apr 26, 2024

Lawton Kia responded

Hi SHERENEWILLIAMS, Glad to hear your car is running smoothly after the fast and efficient service! If you ever need anything else, don't hesitate to let us know.

April 24, 2024

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I have been very pleased with the dealership. Everyone has tried to help me out all they can.I've had some recalls and they took care of him More

by sr69stanley
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Yes
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Apr 24, 2024

Lawton Kia responded

Thank you for your feedback, sr69stanley! We're glad to hear that you've been pleased with our dealership and that our team has been helpful in addressing your needs, including recalls. We appreciate your business and look forward to continuing to assist you in the future. If you ever have any further questions or concerns, please feel free to reach out.

April 20, 2024

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The service department was very helpful with a problem with my wife’s car. The service representative Debbie was extremely helpful and knowledgeable. More

by pattyjo0626
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero

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Apr 24, 2024

Lawton Kia responded

Thank you, pattyjo0626, for sharing your experience! We're delighted to hear that our service department was able to assist with the problem with your wife's car. Debbie is indeed a valuable member of our team, and we're glad to hear that she was extremely helpful and knowledgeable. If you ever need anything else or have any questions in the future, please feel free to reach out. We're here to help!

April 19, 2024

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Everyone was kind and helpful. Explained everything that needed to be done and why. Never pushed anything any me. More

by Ko
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Recommend Dealer
Yes
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Apr 24, 2024

Lawton Kia responded

Thank you, Ko! We're glad to hear that our team was kind, helpful, and transparent during your visit. We always strive to provide clear explanations and never push unnecessary services. If you have any further questions or need assistance, please don't hesitate to reach out. We're here for you!

April 19, 2024

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There are wonderful people who work helping to get my car through service especially Deborah. More

by Okie.pokie1@gmail.com
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Schulz

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Apr 24, 2024

Lawton Kia responded

Thank you for sharing your experience, Okie.pokie1@gmail.com! We're delighted to hear that Deborah and our team provided you with wonderful service during your car's service appointment. Your feedback is greatly appreciated. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here for you!

April 19, 2024

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Deborah was amazing and extremely professional. She got my payment with Sunbit to go through and made sure my car was parked out front for me when it was finished. She is an asset to the company. More

by sgates0411
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Recommend Dealer
Yes
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Apr 24, 2024

Lawton Kia responded

Thank you, sgates0411, for your feedback! We're thrilled to hear that Deborah provided you with amazing and professional service. Ensuring your payment with Sunbit went smoothly and having your car ready for you are top priorities for us. We appreciate your kind words and agree that Deborah is an asset to our company. If you ever need anything else or have any questions, please feel free to reach out. We're here to help!

April 16, 2024

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Customer service and family friendly The staff acts fast and gets the job on time More

by terringtonfindlater7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arion Brown

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Apr 17, 2024

Lawton Kia responded

Thanks for your feedback, Terringtonfindlater7! We're pleased to hear that you found our customer service to be family-friendly and that our staff acted promptly to ensure your job was completed on time. We appreciate your business!

April 13, 2024

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Great very friendly. Very professional. Knew their vehicles. Great customer care. Work performed to customer satisfaction. More

by MIS_SR
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Workmanship
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Recommend Dealer
Yes
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Apr 15, 2024

Lawton Kia responded

Thanks for sharing your experience, MIS_SR! It's wonderful to hear that you found the team friendly, professional, and knowledgeable about their vehicles. Excellent customer care and satisfaction are top priorities.

April 11, 2024

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Deborah always explains things clearly and concisely, and is very prompt with scheduling and services! More

by CELIADISCHAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Apr 11, 2024

Lawton Kia responded

Hi Celia, we're thrilled to hear that Deborah has been providing you with clear explanations and prompt service! Customer satisfaction is our priority, and we're glad to have Deborah on our team. Thank you for your feedback, and we look forward to serving you again in the future!

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