Declan Cohen

It is to early to provide ratings on OTTO Cadillac. D Cohen did what a dealer sales person is paid to do maximize profit while providing customer with an acceptable deal. I know I did not get the best D Cohen did what a dealer sales person is paid to do maximize profit while providing customer with an acceptable deal. I know I did not get the best price but other factors resulted in my decision to accept the offer. Sean responded in a timely manner to my inquiry regarding a test drive. I appreciated Ryan,s recognition that I was not susceptible to add on packages that I have never ever purchased in the past. helped expedite this portion of the purchase process. Also your website does not accept the full names of your sales staff More

by catjrib Verified Customer Verified Customer

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We have bought 3 cars there now they are great people to work with and do business with and the cars they have are second to none the dealerships are clean and friendly and definitely will go back when we n work with and do business with and the cars they have are second to none the dealerships are clean and friendly and definitely will go back when we need another vehicle. More

by pierre97munk Verified Customer Verified Customer

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Everyone at Otto Cadillac made my trade in and vehicle purchase smooth, easy to understand, and quick. I went in around 1:15 pm and had the car by 5:00 the same day. It was an easy process and by far the purchase smooth, easy to understand, and quick. I went in around 1:15 pm and had the car by 5:00 the same day. It was an easy process and by far the best experience I've had at a dealership in the capital region. More

by td9097 Verified Customer Verified Customer

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We came back to Otto because of the customer service the first time we bought a Cadillac. I know we are not the biggest customer but we were made to feel like we were. Thank you for the great car buying e first time we bought a Cadillac. I know we are not the biggest customer but we were made to feel like we were. Thank you for the great car buying experience! More

by joymu98 Verified Customer Verified Customer

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Very good car buying experience . Would define recommend them to others appreciate the quick follow up Would define recommend them to others appreciate the quick follow up More

by ktaves Verified Customer Verified Customer

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Professional staff , easy to work with in purchasing a vehicle. Great place to buy a car. vehicle. Great place to buy a car. More

by mlrivera065 Verified Customer Verified Customer

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The Best of the very Best ! They made purchasing a new car a dream and I can't thank you enough They made purchasing a new car a dream and I can't thank you enough More

by summerset7 Verified Customer Verified Customer

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Everything was very quick and the process was smooth. Very happy with my purchase thus far. Very happy with my purchase thus far. More

by claudetteroyal Verified Customer Verified Customer

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This has been the best purchase experience I’ve had in over 40 years of new car purchases. I’ve bought Toyota, Chevy, Ford, Audi (Locally). And for the last 20 years Mercedes Benz products and this sales over 40 years of new car purchases. I’ve bought Toyota, Chevy, Ford, Audi (Locally). And for the last 20 years Mercedes Benz products and this sales team has been the most professional and customer oriented by far. This is how car dealerships should be and I am looking forward to a long relationship with this dealership. Thank you Declan, Ryan and Ian for making this purchase so pleasurable. More

by hectorj189 Verified Customer Verified Customer

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Declan and team were easy to deal with and understood what I was trying to do what I was trying to do More

by champ4 Verified Customer Verified Customer

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