Dee Shirkey

I was originally going to purchase a 2024 Chevy Trailblazer, but at the last second, did a 180 and made a visit to Ken Ganley Kia in Mentor. I was interested in their Seltos EX. The whole process f Trailblazer, but at the last second, did a 180 and made a visit to Ken Ganley Kia in Mentor. I was interested in their Seltos EX. The whole process from being greeted to signing the papers was fantastic. My salesman Scott Miller was tremendous along with everyone else I met. I'm 110% happy with my decision and looking forward to continue to give Ken Ganley my business. More

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My wife and I had a great experience with the team at Kia Ganley in Mentor. From the salesman, Simon, to the financial office to customer care with Dee. Very professional group who made us feel comfortable a Ganley in Mentor. From the salesman, Simon, to the financial office to customer care with Dee. Very professional group who made us feel comfortable and taken care of. We highly recommend them if you’re searching to lease or purchase a new vehicle. More

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Marques Moore is AWESOME! ! Very patient and not at all pushy. Marques made my car shopping experience fun! Marques was very polite and respectable. Kia, you should acknowledge ! Very patient and not at all pushy. Marques made my car shopping experience fun! Marques was very polite and respectable. Kia, you should acknowledge such a great team member. He definitely earned a reward. Thank you again MARQUES MOORE!!! More

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They were very fast, friendly, upfront, negotiable, clean, professional and had a no xx attitude when it came to industry expectations. clean, professional and had a no xx attitude when it came to industry expectations. More

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The staff were all pleasant and listened to our needs! They were all very helpful with what we needed and wanted! They were all very helpful with what we needed and wanted! More

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They were very friendly, and professional. They didn't do the usual sales talk and try to squeeze money out, they found the best deal for me They didn't do the usual sales talk and try to squeeze money out, they found the best deal for me More

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Best experience again! ! It is always a pleasure having my car serviced when the staff makes you feel like family! ! It is always a pleasure having my car serviced when the staff makes you feel like family! More

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Simon Pirrello was amazing! Best salesman ever! Impeccable customer service. A true gentleman. Thank you Simon! Best salesman ever! Impeccable customer service. A true gentleman. Thank you Simon! More

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Nice and spacious. Sales people friendly, not pushy. I felt very comfortable. I am a repeat customer. Sales people friendly, not pushy. I felt very comfortable. I am a repeat customer. More

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My car began to fail before i owned it 2 months. First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership on this issue. Jacob and Tony were WONDERFUL when i bought the car. When the car statred having issues, there availability and responses become less than wonderful. No input or compassion was disappointing as i wasnt sure how to move forward. Sonce then, Nate, Mick and Corey, have been nice to work with. I trust they are doing what they can. However my initial experience was sub par. When I called the dealership to inquire about my car dying in the middle of a Columbus highway, the customer rep referred to the "as is" warranty I signed. My sons are fine, by the way, (even though you nevet asked). I concede, the "as is" covers the dealerships xxx. However, does integrity mean nothing? What about the brand? The reputation? Even IF a dealership owes you nothing. Should there not be interest or compassion for the customer who is screwed? My 18yr old son was driving with his 3 younger siblings. The car FAILED on a freeway. There was no powering steering to navigate easily to the side. I was told " the alternator isn't a safety issue",so besides the "as is warranty", it isn't part of a pre inspection before the car goes to the lot. I adamantly disagree that the alternator failing isnt safety related, it put my family in jeapordy. When it comes time for my six (mostly grown) children yo begin purchasing cars. The dealerships Integrity will be top on my list. More

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