Demetrius Johnson | Page 3

I like them enough to go back and purchase a second car this year. We now have TWO BMWs! this year. We now have TWO BMWs! More

by o2bnnd Verified Customer Verified Customer

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Both my wife and I had an OUTSTANDING experience with the car shopping at Luther VW in Rochester. Our sales person Rebecca (Becky) was professional and great to work with, not once did we feel pressure to ma car shopping at Luther VW in Rochester. Our sales person Rebecca (Becky) was professional and great to work with, not once did we feel pressure to make a purchase. She was also very knowledgeable about the new ID.4 that we came in to look. If she did not know she would find the answer(we love the honesty). Rebecca and the staff at Luther VW where a big part as why we chose to buy the ID.4 that day. We would recommend going to seeing Luther VW in Rochester for your car buying needs. More

by Scott/Lydia MacIntosh Verified Customer Verified Customer

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Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. I had to go there twice to find out about MY car. To this day, not sure what they did. Your VW service department is awful. I won’t be back. More

by jonathon1 Verified Customer Verified Customer

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Initial valuations for trade-in are systematically low. Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are part of the costco auto program but very resistant to sharing or even discussing costco pricing... Not sure why. The good; New dealership building is nice and clean. The service department is excellent and very customer oriented, it is actually the best part of this dealership. More

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DJ is always so helpful and professional. This my second vehicle from him. I will defiantly be back. He’s the first car salesmen that has been honest and trustworthy. I will be sending my fri This my second vehicle from him. I will defiantly be back. He’s the first car salesmen that has been honest and trustworthy. I will be sending my friends and family to him. More

by heidicoyer Verified Customer Verified Customer

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I’ve purchased two new Audi Q8s and my daughter purchased a VW Atlas from Paul Betcher. His service and attention to detail have been excellent. I wanted a certain color of Q8 that they did not have in stock a VW Atlas from Paul Betcher. His service and attention to detail have been excellent. I wanted a certain color of Q8 that they did not have in stock, but they located one in Iowa, and brought it to Rochester. I live in the Twin Cities, but it’s worth the drive to Rochester, because they are so good! Park Place doesn’t play pricing games like the Audi dealers in the Twin Cities do; no LoJack and paint sealants added to inflate the price. My next new Audi will be from Paul and Park Place. More

by AXEL Verified Customer Verified Customer

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I've bought several cars over the years, this was the WORST EXPERIENCE I HAVE EVER HAD. Negotiated the whole deal on Monday via phone and texting. Sent them all the information they needed. Drove 1.5 WORST EXPERIENCE I HAVE EVER HAD. Negotiated the whole deal on Monday via phone and texting. Sent them all the information they needed. Drove 1.5 hours thru construction traffic on Tuesday to pick up car and had to WAIT FOR 4 HOURS on 98 degree day to take possession... AND I WAS PAYING CASH. Sales guy, Bayran, was okay but their finance manager, Demetrius, was a total joke. He even tried to charge me a $1000 more than we had agreed to. In contrast, I bought a car recently from an Audi dealership in Miami and I was in and out in 1 hour. Would have been quicker but waiting on new car insurance. More

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This is the third car that I’ve bought at Park Place Motors and there’s a reason I keep coming back…excellent service and great cars. Motors and there’s a reason I keep coming back…excellent service and great cars. More

by jayhansen Verified Customer Verified Customer

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Love the car I got but was really pressured. Salesman did not give me a follow up call like he said he would Salesman did not give me a follow up call like he said he would More

by Jwobbe Verified Customer Verified Customer

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pays to stay open a little later than the other guys. I called late, made an apointment to test drive for the next day and made a purchase I called late, made an apointment to test drive for the next day and made a purchase More

by jacho Verified Customer Verified Customer

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