Denice Evila

STAY AWAY FROM THIS DEALER! Lies after lies, the worst experience ever! I was shopping for a 2025 Lexus UX. They showed me a demo car and lied that it was only a few weeks ol Lies after lies, the worst experience ever! I was shopping for a 2025 Lexus UX. They showed me a demo car and lied that it was only a few weeks old. In reality, it had been sitting there for 19 months. I only found this out myself after paying the down payment and checking Carfax, which showed only about 2 years of warranty left. Instead of admitting the truth, they tried to sell me a full warranty. When I confronted them why they lied about the age, they played dumb and pretended not to know the car’s actual age. Denice and her manager Nick, were not transparent from the start, selling an old car at a new car price. When I tried to negotiate (as any normal buyer would, because this is our hard-earned, after-tax money), I was treated rudely. Denice was sarcastic and even hung up on me twice. If my offer was too low, then just don’t do the deal and don’t call me back. Basic kindness doesn’t cost anything, I genuinely hope she treats people around her better. I even apologized in person for bargaining and thanked them for their time and efforts, only to feel completely played and deceived. They also tried to have me sign a 4.89% interest rate when a 2.49% option was available. I decided to cancel the purchase and walked out furious. Only then did they call back, suddenly admitting fault and offering “full warranty.” See, LIES AFTER LIES. I understand salespeople have quotas and tactics, but lying to customers and covering it up is not business — it’s manipulation. These are disgraceful, deceptive practices. More

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Excellent service. Very friendly staff . It took only few hours to completes the service but they provided a loaner. Very friendly staff . It took only few hours to completes the service but they provided a loaner. More

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Appreciated the ease and speed for which the team took care of a recurring customer. care of a recurring customer. More

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