Denis Esapa | Page 3
Sales Consultant
Jim Ellis Ford Sandy Springs
7555 Roswell Road
Atlanta, GA 30350
39 Reviews
Write a Review39 Reviews of Denis Esapa
November 09, 2023
Excellent service from Denis, good financing and helped ensure the original deal moved through the lender even after a few stalls. ensure the original deal moved through the lender even after a few stalls. More
Other Employees Tagged: Andre Thomas
November 03, 2023
Denis Escapa was wonderful to work with. Great knowledge and attitude. Thanks for helping us with our car purchase! Great knowledge and attitude. Thanks for helping us with our car purchase! More
Other Employees Tagged: Andre Thomas
October 14, 2023
When I went to pick my truck up (I drove all the way from Portland, TN), the check engine light was on, so I left it there, and they fixed it under warranty immediately, then gave me a free Line-X bed liner Portland, TN), the check engine light was on, so I left it there, and they fixed it under warranty immediately, then gave me a free Line-X bed liner and shipped the truck to me and hour north of Nashville, TN and it had a full tank of gas when it arrived! They also told me they would sell me a warranty at their cost if I choose to do that! They couldn't have been nicer about it! Very responsive customer service! I will buy from them again! More
Other Employees Tagged: Mick Dupuis, Andre Thomas , Jose Morazan
October 07, 2023
The staff was friendly, and had competitive rates on their vehicles. Overall a good experience their vehicles. Overall a good experience More
Other Employees Tagged: Jeremy Ellis, Andre Thomas
September 27, 2023
Had a great experience here purchasing a quality used car for our 16 year old. Denis was a pleasure to work with. Sales process was fast, friendly, and efficient. for our 16 year old. Denis was a pleasure to work with. Sales process was fast, friendly, and efficient. More
Other Employees Tagged: Andre Thomas
September 05, 2023
Great experience today with Dennis. I highly recommend Jim Ellis Ford for a no pressure sales environment. I will definitely be back. I highly recommend Jim Ellis Ford for a no pressure sales environment. I will definitely be back. More
Other Employees Tagged: Andre Thomas , Muhammad Tahir
August 22, 2023
They were straight and to the point. Ordered a car through them and came to pick it up shortly after it was ready. Ordered a car through them and came to pick it up shortly after it was ready. More
Other Employees Tagged: Kameelah Sims, Denise Mantro
May 15, 2023
In the fast food industry, Chic fil A is the gold standard for customer service. In fact, they have set the bar so high that customer service in almost every other industry is regularly compared to t standard for customer service. In fact, they have set the bar so high that customer service in almost every other industry is regularly compared to them. It's called "Chic fil A" service. Why am I talking about food on a car dealer website? It's because Jim Ellis Ford Sandy Springs pulled a "Chic fil A" and delivered, literally, the best customer service I've EVER experienced at car dealership! The story deserves to be told in full so that the nuance of the experience doesn't get missed, but I'll have to give the jacket blurb version for now: Purchased a 2013 Ford Explorer on a Tuesday and left it at dealership for servicing, etc. Picked up vehicle the following Friday. 4 days later, the check engine light comes on. I take the car back to the dealership fully expecting the "you bought a used car" run around. That, as you can imagine, did NOT happen. Denise, Althea and Donna, in that order, immediately began to do what was necessary to rectify the problem. Each of them, in addition to another salesman, seemed genuinely unhappy that this problem had occurred. Within the hour, my vehicle was sent to diagnostics (it was a bad catalytic converter). They put me in a loaner and fixed the vehicle without so much as hint of me coming out of my pocket. This dealership showed up big time and will ALWAYS have a customer, and an advertiser, in me. Also, I want to commend my original salesperson, Denis Esapa, for his great job in listening to me rather just focusing on making a sale. More
Other Employees Tagged: John Aguirre, Denise (Reception), Althea (Service), Donna (Service), Jair (Service)