Denise Case

Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specificall What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy. More

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Monroe Dodge Chrysler Jeep Superstore is absolutely amazing! Their team is professional, kind, and always willing to go the extra mile to ensure customer satisfaction. They also have a wonderful sales amazing! Their team is professional, kind, and always willing to go the extra mile to ensure customer satisfaction. They also have a wonderful sales team that goes above and beyond—reaching out, communicating, and making sure every customer is happy. Every experience I’ve had with them has been exceptional—they truly care about their customers and work hard to meet every need. I’m incredibly grateful to have such a fantastic dealership so close to my neighborhood. Whether it’s sales, service, or support for my Jeep Wrangler Sahara, they are always there to help. Highly recommend to anyone looking for top-notch service and a dealership that genuinely puts customers first! More

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Really unprofessional sales people…overheard foul language and arguing. Not professional attire. Didn’t have things ready when we were told they would be. language and arguing. Not professional attire. Didn’t have things ready when we were told they would be. More

by moore193 Verified Customer Verified Customer

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2nd care I've bought from Denise. She is very good and cares for her clients. She is very good and cares for her clients. More

by rhoff55 Verified Customer Verified Customer

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Worked to resolve all issues equitably. Nice!! Overall a good experience Monroe super store! Thanks Nice!! Overall a good experience Monroe super store! Thanks More

by timomcdonald Verified Customer Verified Customer

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