Denise Justice
Denise Justice at Mercedes-Benz of Arcadia
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Denise Justice | Page 8

Internet & Fleet Sales

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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5.0
89 Reviews

Prior to my career in the automobile business I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.

Languages Spoken

English English

5.0

89 Reviews

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89 Reviews of Denise Justice

July 07, 2017

Dealership Rating
Employee Rating

New 2017 GLC300 Denise Justice was absolute fantastic. My wife and I haven't bought a car in several years and many people (including ourselves) typically dread the i More

by new-mb-owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2017

Mercedes-Benz of Arcadia responded

We so appreciate your excellent feedback! Denise is a fantastic team member, and she will enjoy reading your kind review! I am glad to know that you have had a pleasant, courteous, and painless experience. Thank you for choosing Mercedes-Benz of Arcadia- Huy Nguyen, Customer Service Manager

February 23, 2017

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World class experience From the initial online contact, followed by phone call and in house final purchase, I had a world class experience. The entrepreneurial resourcef More

by HappyClient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2017

Mercedes-Benz of Arcadia responded

I am pleased to hear about your excellent experience! Thank you for your compliments to Denise. She will enjoy your kind words! Thank you for choosing us here at Mercedes-Benz of Arcadia. We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

November 18, 2016

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Tony is amazing I didn't have a great experience with Denise but then I talked to Tony the GM. He's amazing! He really made us feel important More

by Wmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ziemann

October 09, 2016

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Employee Rating

Great experience Denise was great. Brian was great. Stephanie was great. Willie was great. Everyone was was great. We couldn't have asked for a better experience. More

by Jeffw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2016

Mercedes-Benz of Arcadia responded

Jeff, thank you for the great review! I am happy to hear that everyone you encountered was wonderful to work with. Thank you for specifically recognizing Denise, Brian, Stephanie, and Willie. They will enjoy reading your kind words. - Huy Nguyen, Customer Service Manager

October 06, 2016

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Great service - 2017 CLA Denise is so helpful in answering any questions and we had great experience with MB Arcadia. The purchase process is so simple Thank you so much.... More

by kawanku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2016

Mercedes-Benz of Arcadia responded

Thank you for the great review and for your compliments to Denise! I am happy to hear that you enjoyed your experience, and we thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

August 31, 2016

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Second Lease I just got my second lease from Denise. Once again she was a pleasure to work with and will be coming back again next time. She was very knowledgeab More

by Darin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2016

Mercedes-Benz of Arcadia responded

Darin, I am happy to hear that you had a fantastic experience with Denise! Thank you for the great review, and thank you for choosing Mercedes-Benz of Arcadia!- Huy Nguyen, Customer Service Manager

July 29, 2016

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Employee Rating

Great Service!!!! We decided to visit (Rusnak Mercedes of Arcadia) and we met with Denise Oka-Justice, who not only made our experience very pleasant, but also made it More

by Darian1234!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2016

Mercedes-Benz of Arcadia responded

Darian, thank you for choosing Mercedes-Benz of Arcadia, and thank you for your fantastic review! I am happy to hear that Denis made your experience a stress-free and happy one! We hope you love your new Mercedes-Benz 250 CLA!- Huy Nguyen, Customer Service Manager

May 06, 2016

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Employee Rating

World Class Professionalism Bought a 2013 E350. Denise was helping me. She is the best, hands down. Knowledgeable, friendly, professional. I was going to use my own credit union, More

by R. Smebye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Lau

May 16, 2016

Mercedes-Benz of Arcadia responded

Thank you for the fantastic review, and for choosing to work with Rusnak/Arcadia. I am happy that Denise was knowledgeable, professional, and friendly during your purchasing experience. Thank you for recognizing Denise, and thank you in advance for recommending us to your friends and family! We look forward to working with you in the future! - Huy Nguyen, Customer Service Manager

January 27, 2016

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Employee Rating

Great Experience All Around Just picked up my second leased Mercedes from them. Love working w/ Denise Justice over there. Super friendly, very thorough w/ the details & very eas More

by Fanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2016

Mercedes-Benz of Arcadia responded

We are so happy you had a top notch experience with us! Denise is a great team member and she will love reading your review. Thank you, and enjoy your beautiful Mercedes!-Rusnak/Arcadia Management

December 16, 2015

Dealership Rating

good service she is very nice and give us a very good deal, and find us very good car for my wife, she like is very much ..hope you guys serve better than sales th More

by josh0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2015

Mercedes-Benz of Arcadia responded

Josh- thank you for the review! We are happy your wife found a great car! - Rusnak/Arcadia Management

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