Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills
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Dennis Epps | Page 2

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
248 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 5 mos

Languages Spoken

English English

German German

Employee Video

5.0

248 Reviews

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248 Reviews of Dennis Epps

July 24, 2024

Dealership Rating
Employee Rating

Dennis worked very closely with me to make sure that I was able to purchase the car that I wanted This is the second time that I have purchased a car from him and I wouldn’t go to anyone else Definitel More

by Ranton311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 06, 2024

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Employee Rating

Professional, patient, friendly and knowledgeable. Went in for a trade and left with my original SUV and a 2023 GLB. He will make sure you get the best deal. Even with me being so indecisive, he was v More

by Cathryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Jul 08, 2024

Mercedes-Benz of Owings Mills responded

Hi Cathryn, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2024

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Stellar customer service. Had a good buti g experience, was very thorough with different models and very patient More

by Gene
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Saad Ali

Jun 21, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2024

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MB of Owings Mills is a rare bird of dealerships. Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying pro More

by amorriss46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 15, 2024

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I received stellar customer service at Owings Mills Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and More

by Sonja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo, Tony Pozderac

Jun 16, 2024

Mercedes-Benz of Owings Mills responded

Hi Sonja, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 06, 2024

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Absolutely thrilled with my experience with Dennis, Tony and the entire Team at Mercedes-Benz of Owings Mills. From the moment I walked in, I felt welcomed and valued. They took the time to understand my ne More

by Salisha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 08, 2024

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle, Salisha! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2024

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Employee Rating

Dennis Epps was very professional, patient and knowledgeable. He made my experience very pleasant and smooth. I definitely will refer him any day to my friends and love ones. Excellent customer se More

by Apopo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo, Tony Pozderac

May 30, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2024

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Mr. Dennis is one of a kind, a true salesman. Always truthful and honest with us, we appreciate his support and helping my wife and I navigate through the car buying process. More

by Big Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2024

Mercedes-Benz of Owings Mills responded

Hi Big, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2024

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Employee Rating

Mr. Epps is very knowledgeable and his service is top notch excellence. I started my Mercedes journey with him and he has always lead still till this day with greatness! More

by Irosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Mercedes-Benz of Owings Mills responded

Thanks for the positive star rating, Irosa! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

April 22, 2024

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Employee Rating

Hands down the smoothest and coolest salesman ever. Extremely friendly and easy going! Thanks again for your help Dennis 😬😬 More

by trungluu76
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2024

Mercedes-Benz of Owings Mills responded

Thanks for the positive star rating, Trungluu76! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

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