Dennis Grant
Dennis Grant at Casey BMW
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Dennis Grant

Sales Manager

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
200 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

Languages Spoken

English English

4.9

200 Reviews

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200 Reviews of Dennis Grant

May 05, 2024

Dealership Rating
Employee Rating

I have purchased many cars in my life and Alex made these purchases by far the most transparent and comfortable. He was truly amazing. The whole Casey experience was great. We came across the HRBT to look at More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

In terms of professional care Jon took care to ensure a great experience and we will definitely be returning in the future! More

by jstoneman1977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Charnecki

April 20, 2024

Dealership Rating
Employee Rating

Best salesperson I have ever worked with in my entire life. If I could give Sharonda a higher rating I would she deserves it. She respected my wishes and gave me space and time to decide what best fit m More

by Albert.l.mccurdyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Casey BMW responded

It's truly heartening to hear about the exceptional service you received from Sharonda during your car buying experience. Being regarded as the best salesperson someone has ever worked with speaks volumes about her dedication and professionalism. Sharonda's respectful approach, giving you the time and space to make the right decision for your lifestyle, is commendable. Her friendly disposition undoubtedly enhanced your experience at Casey BMW, leaving a lasting and positive impression. Thank you for taking the time to acknowledge Sharonda's outstanding service, and if you ever need further assistance or have any questions, feel free to reach out.

April 18, 2024

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This was the smoothest car buying experience I have ever had. Sharonda and the entire team at Casey BMW made the entire experience seamless and painless! More

by Richard DeSalvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharonda Plummer, Bill Gooden

Apr 24, 2024

Casey BMW responded

It's fantastic to hear that your car buying experience at Casey BMW was the smoothest you've ever had. Sharonda and the entire team deserve commendation for making the process seamless and painless for you. Their dedication to ensuring a positive and efficient experience is truly commendable. If you have any further feedback to share or if there's anything else I can assist you with, please feel free to let me know.

April 13, 2024

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Immaculate experience with purchasing our new vehicle, and trading are at our existing vehicle. Thank you for a stellar experience from start to finish. More

by skasraian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Casey BMW responded

It's wonderful to hear that you had an immaculate experience purchasing your new vehicle and trading in your existing one at Casey BMW! A stellar experience from start to finish speaks volumes about the dealership's commitment to providing top-notch service and ensuring customer satisfaction. Purchasing a new vehicle and navigating the trade-in process can sometimes be complex, but it's fantastic to hear that Casey BMW delivered a seamless and enjoyable experience for you. If there are any specific aspects of your experience that stood out to you or if there are any individuals at the dealership whom you'd like to commend for their exceptional service, feel free to share. Recognizing outstanding performance helps reinforce positive behaviors and encourages continued excellence in customer care. Thank you for sharing your positive feedback, and congratulations on your new vehicle! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.

April 09, 2024

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Great dealer and sales department would highly recommend to anyone looking for a new vehicle ….great job More

by ben.deshotel7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 15, 2024

Casey BMW responded

It's fantastic to hear that you had a great experience with Casey BMW's sales department and dealership overall! Recommending a dealership is a strong endorsement and speaks volumes about the quality of service and customer satisfaction you experienced. Purchasing a new vehicle is a significant decision, and having a positive experience with the dealer can make the process much more enjoyable and satisfying. Thank you for taking the time to share your positive feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out.

April 05, 2024

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Everyone went above and behind to help put together a great deal for my new vehicle. More

by carlosresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

Apr 08, 2024

Casey BMW responded

It's fantastic to hear that everyone at Casey BMW went above and beyond to put together a great deal for your new vehicle. Exceptional customer service and dedication to meeting customer needs are always commendable traits in any business. If you're satisfied with your experience, it's a testament to the dealership's commitment to customer satisfaction. Enjoy your new vehicle!

April 05, 2024

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It must have been faith I only stop by to look at a BMW. I ended up purchasing one and way overwhelm with joy! Joe help me get a gift of lifetime that I’m very proud of! He answered all my questions and More

by Nona R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Joe Hargraves

Apr 08, 2024

Casey BMW responded

It sounds like fate led you to Casey BMW, where Joe provided you with an exceptional buying experience that left you overwhelmed with joy. Purchasing a BMW is indeed a significant milestone, and it's wonderful to hear that Joe helped guide you through the entire process, answering all your questions along the way. Having a knowledgeable and supportive salesperson can make all the difference when making such an important decision. Congratulations on your new BMW, and may it bring you many miles of joy and pride!

April 04, 2024

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Employee Rating

I never felt pressured to buy. They did not hold the keys to my trade in hostage. Which made me feel more comfortable More

by Alex jt
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Kennedy, Bill Gooden , Genius- forgot his name. 5 stars

Apr 08, 2024

Casey BMW responded

It's great to hear that you didn't feel pressured to buy and that you felt comfortable during your experience at Casey BMW. Not feeling pressured and having the freedom to make decisions at your own pace can greatly enhance the car-buying process. It's also reassuring that they didn't hold the keys to your trade-in hostage, allowing you to maintain control and make decisions that best suit your needs. If there's anything else you'd like to share about your experience or if you have any questions, feel free to let me know!

April 01, 2024

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Employee Rating

The receptionist, the salesman Matthew, sales manager Dennis ALL Rude and unprofessional. Receptionist asks why do you need to speak to the sales manager then going to say well you need to leave a messag More

by Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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