Dennis Novales | Page 4

I am always apprehensive about dealerships and how they often make me feel like just a sale to them. For once, I did not have that experience! From first contact with Kelly at the front desk our journey b often make me feel like just a sale to them. For once, I did not have that experience! From first contact with Kelly at the front desk our journey buying this used minivan was outstanding. Dennis was our sales person and really took great care of us. After the purchase, during the 1-hour drive home, we noticed the A/C wasn't blowing cold. It hadn't been noticeable earlier in the day during the test drive because it was cool outside at the time. The Chrysler dealership in our home town I called diagnosed it and wanted $1,200 to repair it. I talked to Dennis and explained what was going on and he offered to have his service department repair it for free. In the mean time, he gave us a nice loaner van to use while our car was being repaired. What a relief it was to be dealing with someone like Dennis who genuinely cares! We have our van back and the AC is blowing cold and working perfectly. Luke in the service department was another great guy who was nice to deal with. This car buying experience with Ed Martin Acura has been second-to-none and I won't hesitate to see them again for our next vehicle. More

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Excellent This was the most pleasant visit, and everyone is so friendly. This dealer ship was very coronavirus ready and clean. The process in purchasing the v This was the most pleasant visit, and everyone is so friendly. This dealer ship was very coronavirus ready and clean. The process in purchasing the vehicle was very simple. More

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Easiest Internet Used Car Purchase Spoke to Dennis who kept in contact with us regarding a 2009 Pontiac Torrent. He went above and beyond along with Nolan in working with us so that we Spoke to Dennis who kept in contact with us regarding a 2009 Pontiac Torrent. He went above and beyond along with Nolan in working with us so that we could drive out in our new car!!! A+++ Paperwork was a breeze in comparison to other dealerships when it came to working with Elizabeth!! More

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Easiest purchase ever! After searching for this particular model, finally found this car online. Although the dealership is about 500 miles away from me, Dennis worked very After searching for this particular model, finally found this car online. Although the dealership is about 500 miles away from me, Dennis worked very hard make sure this whole process was pleasurable. Brought the car online without seeing it or test driving, whic I've never done before. But since the car was certified pre owned, and was sold by actual Acura dealer, I decided to trust them, and I'm glad I did. Tylor picked me up from the airport and within about an hour, I was on my way home in my new car. Even though I live in a different state, I would buy another car from Ed Martin and Dennis again. More

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Dennis was wonderful to work with from start to finish. He made the process quick and easy with no fuss pricing. I talked to several Acura dealers and he was responsive but not pushy and offered the most c He made the process quick and easy with no fuss pricing. I talked to several Acura dealers and he was responsive but not pushy and offered the most competitive pricing. I’d recommend Dennis and EdMartin Acura to my friends and family More

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Denis provided a great experience when purchasing my new vehicle. He kept me updated through the process and kept it simple. I would have no hesitation in recommending him to friends or family. vehicle. He kept me updated through the process and kept it simple. I would have no hesitation in recommending him to friends or family. More

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Great Dealer!!! Great Prices!!! Great Employees!!! Dennis Zovales is the man!!! He's a genuine salesman and will get you in a flashy newer ride today!!! ASk for Dennis!!! A++ Service!!!! Dennis Zovales is the man!!! He's a genuine salesman and will get you in a flashy newer ride today!!! ASk for Dennis!!! A++ Service!!!! More

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Purchased a used vehicle We purchased a used vehicle for our son. Dennis was very helpful and able to get the purchase completed. Dennis was very friendly and willing to ass We purchased a used vehicle for our son. Dennis was very helpful and able to get the purchase completed. Dennis was very friendly and willing to assist in any way. We finally had a positive vehicle purchase experience. I would recommend anyone looking for a vehicle to check out Ed Martin Acura. More

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Amazing Service Dennis Novales exemplifies the description of a sales consultant. I can not say enough in regards to the service I received at Ed Martin Acura. I drov Dennis Novales exemplifies the description of a sales consultant. I can not say enough in regards to the service I received at Ed Martin Acura. I drove away knowing I got the best package for my needs. I plan to make this my dealership for life! More

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Dennis Novales in Sales Dept. In a world of fast-paced car sales and decisionmaking, trust Mr. Dennis Novales for his careered advice and recommendations. His knowledge and sinceri In a world of fast-paced car sales and decisionmaking, trust Mr. Dennis Novales for his careered advice and recommendations. His knowledge and sincerity will guide your best judgement for satisfaction into the long-term. Dennis will fully consider your lifestyle, transportation needs, and budget during the car buying experience. Dennis also values your time, whether you are at, or away from, the dealership; and he guards your contact information, respecting your personal life, availability, and interests. Between visits your messages and conversations will be short and to the point, as Dennis works on your behalf, to align your needs with the market, worthwhile offers, and the fluctuating inventory. Dennis is more than pleased “to go the extra mile,” even after the sale is complete. For example, Dennis personally delivered the purchased vehicle right into my garage. Furthermore, when asked he will also advise on how to ensure the lifelong value and condition of your car; for example, Dennis recommended window tinting to protect and preserve interior materials for longer enjoyment and greater resale quality. The enduring benefits easily justify the added service. Dennis Novales is happy when his customers are happy. Dennis clearly understands that making the sale is only part of the equation. Mr. Novales effectively balances cars and options, business and timing, right along with customers and their needs. More

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