Dennis Shrewsberry

Mr. Ustino Han has been my MB salesperson for the last 20 yrs! 3 out of my 4 MBs were through his handling. I trust him because he is very upfront with a personal touch. Whatever or whenever I have questions yrs! 3 out of my 4 MBs were through his handling. I trust him because he is very upfront with a personal touch. Whatever or whenever I have questions or issues, he personally provided the best after service touch! More

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Eric Scott sets the bar! Best most professional sales manager I’ve ever dealt with. Make the purchase process easy and takes great car after I leave the dealership. manager I’ve ever dealt with. Make the purchase process easy and takes great car after I leave the dealership. More

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Never use this dealership , they take advantage of people that dont know much about cars especially women . This is the fourth time I had my wife go there to get ripped off , for a flat tire they want her to that dont know much about cars especially women . This is the fourth time I had my wife go there to get ripped off , for a flat tire they want her to change all four tires for a total of $2000. Please don't use this dealership . Frank Sepehri Bethesda, MD More

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Service center inspires loyalty Jeff Frey (my initial Service Advisor and the current Service Manager) and Dennis Shrewsberry (my current Service Advisor) are first class! Both are g Jeff Frey (my initial Service Advisor and the current Service Manager) and Dennis Shrewsberry (my current Service Advisor) are first class! Both are gentlemen in the true sense - courteous, helpful, honest, responsive. And the option to schedule on-line with my chosen advisor makes the process easy start to finish. My loyalty to the service center inspired me to go back to Euromotors over other local dealerships for our recently purchased new car. Danny Nasr assisted us in the sales process, and was similarly responsive, professional, and helpful throughout the process. Euromotors is a quality dealership start to finish. More

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Dennis and Melvin are the best We moved from Florida to Bethesda a couple years ago and have been using their services frequently. Service or new car buying, any day of the week, i We moved from Florida to Bethesda a couple years ago and have been using their services frequently. Service or new car buying, any day of the week, it doesn't matter: service is always excellent. Happy to be a MB client. Carlos Sampaio More

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EXCELLENT DENNIS IS EXCELLENT. HE REALLY CARES FOR THE CUSTOMER. HE WILL GO ABOVE AND BEYOND TO EXPLAIN WHAT THE ISSUES ARE WITH YOUR VEHICLE. I HAVE BEEN GOING DENNIS IS EXCELLENT. HE REALLY CARES FOR THE CUSTOMER. HE WILL GO ABOVE AND BEYOND TO EXPLAIN WHAT THE ISSUES ARE WITH YOUR VEHICLE. I HAVE BEEN GOING TO HIM FOR SEVERAL YEARS AND I HAVE NOT BEEN DISSAPOINTED YET. I WILL RECOMMEND HIM AS A SERVICE ADVISOR WITHOUT HESITATION. More

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Dennis Shrewsberry: EXCELLENT‼️ My service writer, Dennis Shrewsberry, has always provided me with excellent service. Dennis has helped me resolve specific issues relative to my vehi My service writer, Dennis Shrewsberry, has always provided me with excellent service. Dennis has helped me resolve specific issues relative to my vehicle. He's great at what he does and has a great sense of humor. More

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Searched for excellence and found it. Euro Motorcars if Bethesda, MD, has been my primary car dealership during the past two decades. This is because of the strong reputation of Mercedes- Euro Motorcars if Bethesda, MD, has been my primary car dealership during the past two decades. This is because of the strong reputation of Mercedes-Benz in general relative to safety, quality, style, comfort, and dependability. Just as important has been my experience at the dealership. The location, the selection, the attention to detail in the facility, and most importantly the people ... sales and service. With regard to my recent lease of a 2018 GLE 350, it is important to highlight the healthy experience I had with Edwin Escarraman. He was welcoming, attentive, thoughtful, detailed and definitive while endeavoring to facilitate my needs. His thoroughness through the transaction and follow-up after I left with my new car were appreciated, as well. I want to add that during the last two decades others have been impressive representatives of Euro Motorcars, including my service representative Dennis Strewsberry, the receptionist Barbara Goodman, and sales manager Jonathan Logue. And, of course Juan Hernandez, who handled the lease paperwork, was great ... as usual. Enough said for now. I search for excellence in everything I do, and have clearly found it at Euro Motorcars of Bethesda. As the Mercedes Benz ad says, “the best or nothing else.” Sincerely, William P. West, Jr. (Pete) P.S. Mike Luna provided an excellent experience while he was with the dealership, too. More

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I don't normally write reviews for service, unless my experience has been exceptional, and my experience with Euromotorcars has been second to none. Euromotorcars and Mercedes-Benz owes it to my service experience has been exceptional, and my experience with Euromotorcars has been second to none. Euromotorcars and Mercedes-Benz owes it to my service advisor, Dennis Shrewsberry for absolutely OUTSTANDING customer service. Since I first started visiting the dealership back in 2000, Dennis always went the extra mile to make sure my service experience was an exceptional one. He has always been very pleasant and accommodating to my needs. Sometimes I neglect to make an appointment, but he somehow he fits me into his schedule and the work is always completed in a timely manner. He keeps me up to date with what's going on with my vehicle and there's never any surprises. I've spoken to Jim Willard and written to Mercedes-Benz of North America about Dennis's outstanding professionalism. In the past I rarely bought the same vehicle make twice in a row because I like to try different things, but my last 3 vehicles have been Mercedes-Benz vehicles because of my experience at Euromotorcars, specifically Dennis Shrewsberry. I will continue to buy Mercedes-Benz vehicles as long as he's working at Euromotorcars. Well done Dennis, exceptionally well done! Eric Karu M.D. More

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Bethesda Euromotor Service Center, Service Expert Dennis Shrewsberry has provided me with superial services for more than 10 consecutive years. Mr. Shrewberry is always willing to listen to me completely an Shrewsberry has provided me with superial services for more than 10 consecutive years. Mr. Shrewberry is always willing to listen to me completely and will provide me with options. I would give him a 10/10 (if possible)! More

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