Deon Brace | Page 2

Jonathan Cherry and his manager Dion provide a good no be pressure buying experience. I also liked that Jonathan served in the military and Nissan employs veterans. pressure buying experience. I also liked that Jonathan served in the military and Nissan employs veterans. More

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The worst automotive experience of my life. I have bought a lot of cars and this by far has been the worst experience. First, my red flag should have the price. The price online is not the price when you g a lot of cars and this by far has been the worst experience. First, my red flag should have the price. The price online is not the price when you get there. The price online says 20755. But then they point out the tiny fine print at the bottom of the page that says all these discounts off are included to bring it to 20755. Only qualified for 1 of the discounts bringing the price to $22,000+. That should have been my red flag and left but, no we stayed. Then, the manager said that this car would qualify as certified preowned so that we could get the rest of the certified warranty. Nope. Got to finance and those costs extra. An extra $3600 for an extended warranty. Which I thought was the plus side of the certified used, but we took it, so we had a warranty. Papers were signed, sales girl put the transferred tag from totaled car to new car. Go to get in our new overpriced used car, there are no mats, only key fob, smells like smoke, no tire caps on any of the 4 tires where the air goes, no car books in dash, and the fluids were all low because the car has not even been serviced. We leave the car for them to take care of it, service, smoke bomb it, etc. Go back to pick up car, they are allegedly getting me a key fob, had to pay $107 for books. Get on interstate to come home, car starts violently shaking. Go back to dealership because the rotors and brakes are bad. Wait 2 hours for that to get done, take home. Still just waiting on books I paid for and key fob that will have to programmed to car, another trip back to Charlotte. Final icing on the cake. Transferred the tag from totaled Altima to the newly bought Altima. Get a phone call a week and half after purchase that my new tag has arrived. Finance screwed up and requested new tag. We’ve driving with an illegal tag of car that we no longer own, totaled. Now its going to cost us extra property taxes that we would not have had to pay until next March. Also, may get a fine from DMV because the insurance was cancelled on totaled car and tag not turned. All because Scott Clark Nissan did not do their job properly. Save yourself the headache and do not buy from Scott Clark Nissan. I am shopping for another car for our family, but it will never be from such an incompetent dealership ever again. Lifetime warranty is not worth all the headaches. Save yourself and go somewhere else. More

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Great place to get your car serviced , I will definitely be back and recommend to all my friends and family, everybody was helpful and considerate. be back and recommend to all my friends and family, everybody was helpful and considerate. More

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Moe definitely used his customer service skills to allow us to do two car deals today and very easy to work with also very knowledgeable on the workings of the Rogue which made it easier us to do two car deals today and very easy to work with also very knowledgeable on the workings of the Rogue which made it easier More

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This is a very qualified and well-educated person that cares about your needs as well as your finances job well done. Would recommend anyone cares about your needs as well as your finances job well done. Would recommend anyone More

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Everything was great until after I bought the car and was promised a fix on the blown speaker that the dealership tried to hide. So I drive the 35 miles back to the dealership with an appointment and nobody promised a fix on the blown speaker that the dealership tried to hide. So I drive the 35 miles back to the dealership with an appointment and nobody wanted to check the inventory, so I wasted 3 hours and drove 70 miles round trip for nothing. More

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The staff was professional, attentive and efficient! I had a great experience, and I look forward to buying my next vehicle in the short term. had a great experience, and I look forward to buying my next vehicle in the short term. More

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Illegal and Sneaky practices. So here was my experience with Scott Clark Nissan I went in on the 17th of dec to get my car looked at. Had some things going on, figured id get th So here was my experience with Scott Clark Nissan I went in on the 17th of dec to get my car looked at. Had some things going on, figured id get the home team to look at it. Within 15 minutes they come back saying I have 11k worth of repairs and am nearing catastrophic engine failure. My only recourse is to utilize the trade in rebate program. I get shoved to a salesman who tells me the only trade in rebate is for a brand new 2020 vehicle. Refuses to listen to my budgetary restrictions. Both the service rider and the salesman insist my vehicle is not safe to drive. My gf shows up to pick me up, and as I decide to leave with my car, the salesman follows us out to the parking lot saying they moved some department money around to get me a lower payment (I still cant afford.) I take my car home and hear nothing from anyone for the rest of the week. Until I get a notification saying that I had a Nissan Care Credit card approved and in my name for 2000 dollars. They opened up a credit card in my name anticipating pushing me into a sale. They opened a credit card in my name. I contacted Synchrony Bank and told them this wasn’t me. They closed the account, removed it from my history, and reported them to the BBB for fraud. The following monday they blow up my phone and seems they are VERY interested in my customer experience. Nissan calls me twice a day for the next two weeks. I take my car to Carmax where I had purchased the vehicle. They take a look at the vehicle and say max, the damage without warranty is 2617. Let me break this down. I was quoted as having 11,499 dollars in repairs with impending car death by Nissan. My repair costs were 2617. That is a difference of 8,881 dollars. On top of the 2000 they signed me up for WITHOUT MY PERMISSION. That’s a total of 10, 881 dollars they tried to put me on the hook for. I have reported and have a case with the BBB and the FTC and full documentation of the experience. When I asked why no other mechanic had found these issues in the last 2 years, they said “They aren’t Nissan certified, they don’t know what they are looking at.” This is blatant dishonesty and cheating. This isn’t hearsay . I have everything on paper. As of now, I am getting texts from Nissan workers asking to communicate with me. Call history. Paper work. This goes beyond the normal sales sleaze. This is straight up xxxxxxxx. But hey, I guess they had to hit those end of years sales quotas, right? This will get buried. But this happens. Nissan, thanks for opening my eyes. Hope your scams work better on others. You are all garbage, and you better triple check your people. but hey. Thats the game isnt it? You're garbage. More

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My visit at nissan was nice the gentleman serving me he gave me a good welcome for letting him take care of my car excellent gave me a good welcome for letting him take care of my car excellent More

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Just visited Scott Clark Nissan and bought my first car in over 10 years. We came to this location after speaking with Mo and he was more than helpful and extremely personable. We came to this location aft in over 10 years. We came to this location after speaking with Mo and he was more than helpful and extremely personable. We came to this location after visiting East Charlotte Nissan where we did not experience the same treatment. Mo and Deon were great to work with and found a car that was great for me at a price that I could afford. I recommend this place over all the other ones! More

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