Derric Williford

This dealership was great. They got my wife into the car.she wanted. For our next purchase, it will definitely be this dealer They got my wife into the car.she wanted. For our next purchase, it will definitely be this dealer More

by STEVEKARRIE3 Verified Customer Verified Customer

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The dealership overall is great. The service department was not good for our last service. My husband waited in the lobby for almost 5 hours for my car with two small children. He ev The service department was not good for our last service. My husband waited in the lobby for almost 5 hours for my car with two small children. He even asked how long it would take so he could make arrangements if needed. He did not receive an answer for the time frame. We were told we needed to come Tuesday because the service person we had worked with last week was not going to be there on Monday the 27th. That person didn’t even end up helping us during our appointment. A very disappointing experience due to the time frame and the service department not being transparent with how long the service would take. My daughter had to miss school because they couldn’t give us an answer. We live in Fernley so we can’t easily just go back home. The service department gets 1 star because they got my tires in very quickly. More

by Gina.Phillips1216 Verified Customer Verified Customer

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Service delayed 6 weeks due to delay of receiving part. Caused additional costs and inconvenience. Caused additional costs and inconvenience. More

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The whole team was great from start to finish. Great selection, great service, I would recommend Lithia if you’re looking for a great service. Great selection, great service, I would recommend Lithia if you’re looking for a great service. More

by RANDYLRUSHING Verified Customer Verified Customer

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I experienced a lack of professionalism from the service advisor. His demeanor was unhelpful, and I felt he was dismissive of my needs. I also observed a disparity in his treatment of customers, noting a mo advisor. His demeanor was unhelpful, and I felt he was dismissive of my needs. I also observed a disparity in his treatment of customers, noting a more accommodating approach towards a Caucasian individual compared to myself. More

by oscar81martinez Verified Customer Verified Customer

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Juan Ramos was really great to work with he took the time to help me with all my concerns and questions. I also worked with Robert and he was very helpful. to help me with all my concerns and questions. I also worked with Robert and he was very helpful. More

by VIRIHUERTA Verified Customer Verified Customer

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Clean and inviting waiting room. Fast and friendly service my vehicle was done faster than expected Fast and friendly service my vehicle was done faster than expected More

by KBACKLUND9 Verified Customer Verified Customer

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Great people. Like the people. Awesome place thank you for having me as a friend. Like the people. Awesome place thank you for having me as a friend. More

by TERIPETERSEN3469 Verified Customer Verified Customer

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Great service. Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there More

by Tina Verified Customer Verified Customer

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Great and friendly staff, made the entire process simple got me exactly what I needed got me exactly what I needed More

by SDNOWACKI76 Verified Customer Verified Customer

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