Desiree Farey | Page 5

Super service. Nicest people! No pressure. Very knowledgeable. A pleasurable experience. Would recommend this dealership highly. Nicest people! No pressure. Very knowledgeable. A pleasurable experience. Would recommend this dealership highly. More

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Desiree and her team are the best. Highly recommend buying your car from them. You get the best price and service compared to other Subaru dealerships. Highly recommend buying your car from them. You get the best price and service compared to other Subaru dealerships. More

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Called Desiree to test drive an Ascent. She was super helpful as was everyone else in there. Frank took me out in the car and another salesperson was helpful in answering my questions about different tri helpful as was everyone else in there. Frank took me out in the car and another salesperson was helpful in answering my questions about different trim levels. Everyone I interacted with was incredibly friendly and helpful even though I was definitely not making a purchase that day. I always appreciate when salespeople are helpful without being incredibly pushy. Inventory is low and they’d have good reason to be annoyed by someone test driving without the intent to purchase but they never made me feel rushed or like I was wasting their time. Appreciate everyone at this dealership for their time and help! More

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All the staff I interacted with at this dealership were extremely friendly and helpful. I knew which car I wanted before I arrived and was pre-approved. However I was still surprised at how quickly I was a extremely friendly and helpful. I knew which car I wanted before I arrived and was pre-approved. However I was still surprised at how quickly I was able to complete the process and drive away in my new car. Am looking forward to the appointment to go over features I have questions about. More

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I have had 6 transactions with Subaru of Irvine and they have everything ready with the lowest deal possible and I'm done within 60 minutes with no BS. I would recommend them! Deserie is the best! have everything ready with the lowest deal possible and I'm done within 60 minutes with no BS. I would recommend them! Deserie is the best! More

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Great Family like Dealership Desiree helped me get out of my jeep into a 2015 STI, she set everything up so when we came in at 1:00pm we were out the door driving back home by 2:0 Desiree helped me get out of my jeep into a 2015 STI, she set everything up so when we came in at 1:00pm we were out the door driving back home by 2:00pm. She was so professional, always calling and letting us know she will find the best deal. She did. Thank you Tyler and Brit More

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That Was Easy .. 1st Subaru ever and I love it. What a fantastic experience - easy too. I went to Irvine Subaru dreading the whole car buying process, I just thought 1st Subaru ever and I love it. What a fantastic experience - easy too. I went to Irvine Subaru dreading the whole car buying process, I just thought that's how it was. Not so. I left happy and surprised just how easy they made it. Everybody was friendly and went at my pace. Desiree went over all the details and made it comfortable and understandable. Great Car! Great Staff! More

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Easiest car buying experience Working with Desiree through internet sales was the best car buying experience I've ever had. I had talked to several socal dealerships and her custom Working with Desiree through internet sales was the best car buying experience I've ever had. I had talked to several socal dealerships and her customer service and price were both the best. By far. It was seamless, and leading up to the deal it almost seemed too good to be true. But as I was driving off in my brand new Subaru WRX I was just thinking of how great Irvine Subaru is. Go here! More

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Subaru Purchase Having purchased a 2011 Outback 3 years ago I have been so impressed with the car that when we decided to replace our 2009 Mazda CX9 We decided to get Having purchased a 2011 Outback 3 years ago I have been so impressed with the car that when we decided to replace our 2009 Mazda CX9 We decided to get another Outback. I took my Mazda to CarMax to get a cash appraisal and then began searching dealer inventories on the internet and requesting price quotes. I had just told my wife, before leaving for a walk, that I intended to wait through the weekend and resume my search on Monday. Upon returning I found I had received an e-mail from Desiree Farey @ Franks Irvine Subaru w a quote for a 2014 Outback with the exact equipment packages we wanted. it was the lowest price quote we had yet to receive and in line with Kelly Blue Book recommendations. I contacted her by phone told her I was 40 miles away and wanted to resolve any issues prior to driving to Irvine, that I had a trade-in and questioned if she would match the quote I had, her response was no problem. When I said I wanted to take advantage of manufacture's 0% finance again no problem just do a credit app over the phone and have approval by the time we got there. We left our house @ 11:30 am every thing went as promised with no haggling, no pressure, and the sale was completed and we were back home before 3:00 pm. It was my most pleasurable, stress free car purchasing experience to date. More

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Fabulous!! This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are willing to go out on a limb to help people get into the car they want. The service department is also thorough, fair, and totally focused on the individual customer. More

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