Desmond Krotz
Desmond Krotz at Betten Honda

Desmond Krotz

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Desmond Krotz

March 15, 2026

Dealership Rating
Employee Rating

Friendly and service was quick. I have brought my Hondas here for the last 8 years. More

by ARUBA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Mar 18, 2026

Betten Honda responded

Wonderful! Thank you for the great 5 star service review.

March 10, 2026

Dealership Rating
Employee Rating

Had a wonderful experience with my new vehicle purchase. Desmond was a great sales representative and helped me with all the tasks. While working with Jon, we were able to put the entire deal together over More

by Dennis H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Tony Acala

Mar 18, 2026

Betten Honda responded

Thank you for the wonderful review. I'm so glad that Des was able to provide a great service.

March 08, 2026

Dealership Rating
Employee Rating

Very nice employees. They work hard for the customers and so pleasant to work with. The dealership is very nice and clean. Working with this dealership made car shopping More

by DPETERSEN1001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Betten Honda responded

I'm so happy that we were able to provide a 5 star experience for you.

February 26, 2026

Dealership Rating
Employee Rating

The service is always timely and staff seem very knowledgeable. Never seem to mind answering questions . Nice comfortable eating area More

by ELHOUGH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, DeShary Warren

Mar 02, 2026

Betten Honda responded

Thank you. We'll work to EARN that 5 star review next time!

February 21, 2026

Dealership Rating
Employee Rating

Great sales and service people,friendly good for company, will service and buy again tkank you More

by peteprobst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, DeShary Warren

Feb 23, 2026

Betten Honda responded

Thank you for the wonderful 5 star service review.

February 11, 2026

Dealership Rating
Employee Rating

Great quick service, professional and friendly staff Reasonable waiting time till the service is done More

by YACOUBMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, DeShary Warren

Feb 12, 2026

Betten Honda responded

Thank you for the 5 stars. We appreciate you!

February 05, 2026

Dealership Rating
Employee Rating

Clean, neat, responsive to questions, courteous to customers, efficient and getting a job done in most circumstances pricing is average or a little above More

by HUFFMANTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Betten Honda responded

Great to hear! Thank you for the wonderful 5 star review!

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