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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
335 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs

Industry Experience

25 yrs

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

335 Reviews

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335 Reviews of Desmond Norvell

January 03, 2026

Dealership Rating
Employee Rating

Great people! They took great care of us. Even helped us get car seats out of our old car. Would definitely recommend. More

by leetonia2
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2026

Dealership Rating
Employee Rating

Desmond was great! Awesome personality and easy to laugh with. He made the whole process of buying a car simple, smooth and quick! More

by rburdette21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

December 22, 2025

Dealership Rating
Employee Rating

From the moment we got out of our car someone was there to help us. Desmond and Franco are exceptional salesmen! They did everything they could to make a deal work for us and I couldn't be happier with my More

by Heather Gardner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Dec 22, 2025

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

November 25, 2025

Dealership Rating
Employee Rating

Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe, Ashley Neely, Mike Robinson

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Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

Dealership Rating
Employee Rating

Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 23, 2025

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Employee Rating

Very kind and understanding. Willing to work with prices to help me meet my needs. More

by kallie.rexroat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Oct 24, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 20, 2025

Dealership Rating
Employee Rating

Thank you fro your honesty and not hiding anything. Best dealership I've delt with so far More

by M.johnson9105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Sep 20, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

September 17, 2025

Dealership Rating
Employee Rating

Great experience with Sam and Dez. I enjoyed working with them both and appreciate their integrity. More

by Rotorpilot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Sep 17, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2025

Dealership Rating
Employee Rating

Thank you, Franco and Dez for my new car! 5 star experience as usual here. More

by Vernont82636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Sep 15, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

September 12, 2025

Dealership Rating
Employee Rating

Happy with my experience I was treated very well. They are very professional here at Ganley. More

by ernnieg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe, Gavin Barnes, Jack Leonhard, John Massolini , Sam Adrian

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Sep 12, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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