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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
Refer Me

Desmond Norvell | Page 2

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
251 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

23 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

251 Reviews

Write a Review

251 Reviews of Desmond Norvell

January 18, 2024

Dealership Rating
Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Scott Spath

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Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 16, 2024

Dealership Rating
Employee Rating

Everyone that works there is very skilled at their job. They do a great job of making you feel welcome and meeting your needs! More

by Hmkirchenbauer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer

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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 03, 2024

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Employee Rating

Fez and the team lead were accommodating, respectful, attentive and flexible to work around my availability. Finance work was well prepared, and efficient too. More

by Timothy.pace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Jan 03, 2024

Ken Ganley Ford Norton responded

Timothy, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2024

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Employee Rating

Desmond and the entire Ken Ganley team were an absolute pleasure to work with. I would absolutely do business with them again in the future!! More

by micahschumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Jan 02, 2024

Ken Ganley Ford Norton responded

Micah, Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond, and truly appreciate your feedback!

December 28, 2023

Dealership Rating
Employee Rating

Dezmon took car of me as always. He listened and found a car for us More

by Rick Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 29, 2023

Ken Ganley Ford Norton responded

Thanks, Rick, for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Desmond was able to assist you with your new purchase and that you had such a positive experience. We look forward to working with you again!

December 27, 2023

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Employee Rating

Desi was awesome! Been buying new cars for a long time. Best sales person I've ever had! More

by believeb4
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2023

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Employee Rating

This dealership gives great customer service, especially in the service department. I’ve had a great success each time I’ve gone in from purchasing my car to getting an oil change / tires rotated. More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review, Alexis. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

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Employee Rating

This dealership is very helpful for things from service to sales. I’ve had a more than positive experience every visit! More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Deven Legg , Aaron Forsythe

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Dec 28, 2023

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

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Employee Rating

Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time. More

by Mkurko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Franco D. Casalinova

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Dec 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

November 05, 2023

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Employee Rating

I love this dealership! I’ve been with Ganley since 2019. Every one is so nice and helpful! Desmond is my favorite. More

by teyathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Adam Magyarics, Christian Rodriguez, Joe Peticca, Gavin Barnes, Jack Leonhard , Franco D. Casalinova, Jennifer Fincham

Helpful
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Nov 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Ken Ganley Ford Norton!

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