Devin Orozco
Devin Orozco at Corwin Toyota Boulder
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Devin Orozco | Page 2

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Corwin Toyota Boulder

2465 48th Ct
Boulder, CO 80301

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3.9
22 Reviews
3.9

22 Reviews

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22 Reviews of Devin Orozco

January 02, 2024

Dealership Rating
Employee Rating

Very nice people that were very helpful throughout the whole car buying process. My family and I will definitely be coming back to Devon and John David when we need a car in the future! Many thanks! More

by TUTCO2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John David Hebert

November 01, 2023

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Good Dealer with friendly employees. It was a very easy experience buying my 4Runner with them. Devin(salesperson) was the best. More

by BANESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 01, 2023

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I purchased a used 2021 Toyota Highlander Limited from Corwin Toyota - Boulder on 10/31/23. Zachary Chambers and his team were extremely helpful, efficient and had everything "ready to go" when I arrived More

by Nate D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Chambers , Sabrina Charlesworth, John David Herbert

September 30, 2023

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I can't wait until dealers like this (or at least the salespeople if it's not a systemic problem) are GONE. It's extremely rare for me to send an email with expletives to a salesperson (and their boss) More

by Carefulshopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Harlan

Sep 30, 2023

Corwin Toyota Boulder responded

Hello, We have reviewed your recent contact. Unfortunately, you aren't stating the facts. We never had a deal in place on any vehicle. Devin mentioned a number of times in your communication that in order to give you what you were hoping for your trade we would need to see that. In addition, he never mentioned he could sell a vehicle under MSRP. He stated the pricing was MSRP plus $599 Dealer Handling. Also, the vehicle your daughter came to look at was not the same one you had inquired about, that one has not arrived at the dealership. We did however show your daughter a vehicle on dealership grounds. This vehicle had two installed aftermarket products in which by law we are required to go over. After your explicit emails to multiple salespeople will not be communicating with you any further!

Sep 30, 2023

Corwin Toyota Boulder responded

Please do post the entire email exchange. We will gladly let others see that we never promised any pricing or provided any numbers as you suggest!

Sep 30, 2023

Carefulshopper responded

These are just more lies. If anyone wants to see the email exchange, I'll be happy to forward it.

Sep 30, 2023

Carefulshopper responded

I will not post the email if but if someone reading the reviews wants it, I will forward it privately if they provide me a means to do so. I will say one thing, I am impressed by your quick responses to this negative review, however, you're just digging a deeper hole for yourself.

Sep 30, 2023

Corwin Toyota Boulder responded

Glen, We do ask that you provided the whole email chain. We are completely fine with you posting everything. There is nothing for us to hide, and we would love for your to be fully transparent.

Sep 30, 2023

Corwin Toyota Boulder responded

Glenn, You forgot to mention that by Colorado law we have to explain and quote all accessories on the vehicle, and we told your daughter that that cost will be removed. However, your daughter chooses to leave. Telling the whole story is extremely important. However, in your example it does show that Devin stated it was hard to say about your trade and we need to see it. You stated he lied about your trade value. Once again please post the entire email chain!

Sep 30, 2023

Carefulshopper responded

Here is a sample of one of his lies but I'm sure the head liar will find a way to challenge it which would then force me to put up their worksheet filled with personal info which I won't do. For the person who might still be left reading this silly exchange at this point, again, I will gladly forward you the whole string. BEGIN QUOTE: We do have a $599 dealer and handling fee that's the only thing besides taxes that will be applied. Would love to help anyway we can. Just hard to say with out seeing or driving the trade in. Devin Orozco Product Specialist Corwin Toyota Boulder END QUOTE. The worksheet they present my daughter had "accessories" on a separate line for just under $900. This is ONE example of MANY lies and inconsistencies they're guilt of. I'm done and will no longer reply.

Sep 30, 2023

Carefulshopper responded

LOL! Bye!

September 02, 2023

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Employee Rating

Luis was knowledgeable and made the sales process easy. He even found a tape measure when asked. Thank you. More

by FEATHERWELLNESS
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez

Sep 05, 2023

Corwin Toyota Boulder responded

Welcome from the Corwin family! Thank you very much for reviewing your recent visit and purchase at Corwin Toyota of Boulder. We pride ourselves on providing excellent customer service and helping people find their next dream vehicle. Please let us know if you have any questions. If anyone is looking for a New or Pre-owned vehicle, please tell them to see Devin or Luis.

September 01, 2023

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Devin was very helpful. He is knowledgeable and is also very enthusiastic. Thank you Devin! More

by Deb
Recommend Dealer
Yes

Other Employees Tagged: Brent Rogers

July 29, 2023

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I bought a Toyota yesterday and have been sobbing for hours since. Why does car buying have to be like this? They do all the worst things you've ever heard about car salesman except since they do this ev More

by melissa f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Martinez

Jul 29, 2023

Corwin Toyota Boulder responded

We are sorry to hear about your recent experience. If you could please reach out to us at 303-415-3305 so we can discuss a way to make your experience better. Thank you.

Jul 31, 2023

melissa f responded

So, amazingly, someone reached out to me (I didn't even have to call) named Rafael. But, though he was polite enough, he didn't help at all. I asked for the xx stuff (extended warranty I didn't want and the theft-deterrent I didn't want) to be removed since I was strong-armed, fast-talked, and worn-down after multiple times saying "no" into accepting them. First Rafael said I'd have to call the warranty company (HAHAHAHAHA, if there's anyone more corrupt than dealerships, it's insurance and warranty companies.) Then when I accepted that Corwin simply screwed me, he suddenly offered up a cancellation form. I'll believe it when I see it. And he convinced me that I had no choice about the theft-deterrent. Which I discovered is not true. I was never shown the hard-copy of the document that said that (though I now have the soft copy. Wow, reading through the docs they give you - literally on a flash drive at the last second before you drive off - is FASCINATING.) Looking at the paperwork, it's amazing how much I was misled. Here's the breakdown of what I paid above MSRP ($39000): - $5100 finance charge that was never, ever mentioned - $2800 for no reason (they even admitted that, straight up) - $2400 for a warranty I didn't want (oh, look, I'm on the "highest level of coverage" for something I didn't want LOL) - $600 document/delivery fee - $500 for the theft-deterrent that I did have a choice about, after all Oh, but to be fair, I got a full tank of gas.

July 20, 2023

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Just bought new Rav4 from Corwin Toyota and Devin is the man who helped me through out the process. Had a great experience buying my first new car here. More

by Narayandhojmagar
Recommend Dealer
Yes

Other Employees Tagged: Youssef Rezaei

Jul 21, 2023

Corwin Toyota Boulder responded

Hello, Welcome from the Corwin family! Thank you very much for you review on your recent visit and purchase at Corwin Toyota of Boulder. Devin is a prime example of a no pressure salesperson and is a key member to the growth of Corwin Toyota. When everyone asks about your beautiful New Toyota, please mention Devin! Please let us know if you have any other questions. Have a great year!

February 01, 2023

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Devin spent the better part of a day answering my questions and explaining things in detail, all with no pressure. Thanks, Devin. I love my car! More

by fayenepon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota of Boulder family. We are excited to hear about your experience with Devin. He has been a great asset to the dealership and continues to provide a quick and easy buying experience. When showing off your vehicle, don't forget to mention Devin. He would be happy to help all your friends and family. Happy 2023!

January 31, 2023

Dealership Rating
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This guy got me into my dream truck. He’s a straight shooter. Definitely the best car buying experience I have had. I loved working with Devin the guy made it a super easy and great expe More

by Jayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Corwin Toyota Boulder responded

Jayden, Welcome to the Corwin Toyota of Boulder family. We are excited to hear about your experience with Devin. He has been a great asset to the dealership and continues to provide a quick and easy buying experience. When showing off your truck, don't forget to mention Devin. He would be happy to help all your referrals. Happy 2023!

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