Great customer service and care.
Above and Beyond the call of a dealership. Would definitely buy from this business again.
Above and Beyond the call of a dealership. Would definitely buy from this business again.
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by rmcumming
Verified Customer
Verified Customer
May 24, 2022 -
Access Ford of Corpus Christi responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Just minutes from anywhere in Corpus Christi!
JR Velasco
General Manager
361-653-3498
rvelasco@lithia.com
May 31, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 01, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 02, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 03, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 04, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 05, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 06, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 08, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 09, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 11, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 12, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 15, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 16, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 16, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 16, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 17, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 17, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 17, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 18, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 19, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 20, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 21, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 22, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
Jun 23, 2022 -
Access Ford of Corpus Christi responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!
I was very satisfied with that dilership very good
people and we're very understanding
people and we're very understanding
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by JESSE1861MARTINEZ
Verified Customer
Verified Customer
Apr 21, 2022 -
Access Ford of Corpus Christi responded
Thank you so much for your kind words, Jesse, and for taking the time to leave us this wonderful feedback!
Just minutes from anywhere in Corpus Christi!
JR Velasco
General Manager
361-653-3498
rvelasco@lithia.com
Great service, definitely go back and see them.
Fast and friendly , lots of cars Thanks
Fast and friendly , lots of cars Thanks
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by THEMADADJ
Verified Customer
Verified Customer
Apr 21, 2022 -
Access Ford of Corpus Christi responded
Thank you so much for choosing Access Ford Lincoln of Corpus Christi! Congrats on your new purchase, and let us know if we can be of any more assistance!
Just minutes from anywhere in Corpus Christi!
JR Velasco
General Manager
361-653-3498
rvelasco@lithia.com
Saw the ad in Cars.
com and purchased it that week with a video view they did of the vehicle. We drove three hours to pick it up.
com and purchased it that week with a video view they did of the vehicle. We drove three hours to pick it up.
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by james_g_sides
Mar 14, 2022 -
Access Ford of Corpus Christi responded
James, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Just minutes from anywhere in Corpus Christi!
Larry Cluff
General Manager
361-653-3498
LCluff@lithia.com
I’ve never purchased a vehicle like this and was very
I’ve never purchased a vehicle like this and was very pleased with the truck. The men that delivered were very kind helpful. Thank you.
I’ve never purchased a vehicle like this and was very pleased with the truck. The men that delivered were very kind helpful. Thank you.
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by TROYDORSEYKARATE
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Cluff, Devina Rodriguez
Jan 23, 2022 -
Access Ford of Corpus Christi responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi.
Just minutes from anywhere in Corpus Christi!
Larry Cluff
General Manager
361-653-3498
LCluff@lithia.com
Happy with the trade, but after the sale appointments for
servicing my vehicle were not set up, phone calls were useless, no one returned my numerous calls. Arrived at the appointed time and was told the bal
servicing my vehicle were not set up, phone calls were useless, no one returned my numerous calls. Arrived at the appointed time and was told the ball was dropped, had to reschedule..again no luck calling, so drove to dealer and ask for help.
Waited around lobby for an hour, left the dealer,
Did finally get a call from “NATO” he said will. Set appointment for 1/24/22 to do spraying bed liner, don’t knows if will get other work done, will see,
Also wanted some one to help me understand all the features on the truck, was told to read the manual
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by GREENJAYLODGE
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Cluff, John Hawkins
Feb 05, 2022 -
Access Ford of Corpus Christi responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Larry Cluff
General Manager
361-653-3498
LCluff@lithia.com
They didn't pressure you, rush you to buy. Explained
everything making sure you understood.
everything making sure you understood.
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by JPADRON2060
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Martinez
Nov 14, 2021 -
Access Ford of Corpus Christi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Just minutes from anywhere in Corpus Christi!
Larry Cluff
General Manager
361-653-3498
LCluff@lithia.com
Dealing with the sales person, and the general manager
was difficult during the time that we were there. Truck was advertised at one price, we found it for a different price, they did honor the lower pric
was difficult during the time that we were there. Truck was advertised at one price, we found it for a different price, they did honor the lower price, but at first we were told that there was no wiggle room on the price. I’ve asked the sales person for a couple of things
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by RSMONSE
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Martinez
Oct 07, 2021 -
Access Ford of Corpus Christi responded
Thank you for sharing your feedback! We have an internet market value pricing structure that prices all of our vehicles to market for us. Cars.com just so happened to have a glitch in their system to where they did not update the pricing as we normally do which is why we honored the price for you.
Normally, we would not have done that but in this instance, we felt it was the right move. Customer satisfaction is our number 1 priority and we felt honoring the price was the professional thing to do.
I am saddened to see that Diana was only a 2 star salesperson in your eyes. Her customers are normally very happy with her knowledge, expertise, and professionalism. Her and I will discuss this situation further and make sure we can avoid situations like this in the future.
If you would like to discuss this further you can contact me at the information below.
Thank you for your business!
Larry Cluff
General Manager
361-698-3400
Oct 07, 2021 -
RSMONSE responded
Thank you, I would welcome the Opportunity to discuss my concern. Granted I will admit she is under no alligation to grant my request. However I‘ve Called and texted a couple of times, and have not really heard back from her. I hold no ill will towards her, I would just like a little bit better customer service.
This is my 3rd F-350 I have bought from Access. They have
always treated me fairly and it’s been a no hassle deal each time. Great dealership.
always treated me fairly and it’s been a no hassle deal each time. Great dealership.
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by CAPTPAUL0
Verified Customer
Verified Customer
Oct 05, 2021 -
Access Ford of Corpus Christi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Just minutes from anywhere in Corpus Christi!
Larry Cluff
General Manager
361-653-3498
LCluff@lithia.com
I was pleased with the buying process that I
experienced. No pressure from Diana she just let me decide and answered any questions that I may have. I always dreaded buying an automobile as sal
experienced. No pressure from Diana she just let me decide and answered any questions that I may have. I always dreaded buying an automobile as salespeople just pushed and pushed. This was a completely different experience. So far I am pleased with my automobile. I think I paid too much but it was the car I wanted. The Lincoln is very comfortable and an attractive car.
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by JMATHIEU
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Martinez
Sep 19, 2021 -
Access Ford of Corpus Christi responded
Thank you for taking the time to share your feedback with us. Diana work hard to make sure our guests have an exceptional experience. Congratulations on your new Lincoln! We will share your comments with our team, and we look forward to working with you again.
Just minutes from anywhere in Corpus Christi!
Craig Beverley
General Manager
361-698-3405
CBeverley@lithia.com
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