Diana Zhang

Purchased a 2026 X5 from New Century BMW with Elvis. He was AWESOME! He was honest, professional and extremely knowledgeable. His excellent customer service, customer -focused attitude and his passion He was AWESOME! He was honest, professional and extremely knowledgeable. His excellent customer service, customer -focused attitude and his passion for automobiles made this purchase enjoyable. I highly recommend working with Elvis for your next purchase. He is truly the best and we are very grateful to him. More

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Elvis has provided me with multiple new BMWs over the years. He is so professional and caring. years. He is so professional and caring. More

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Diana did such an amazing job explaining everything about my new car to me! She is so patient and so knowledgeable and I highly recommend her! my new car to me! She is so patient and so knowledgeable and I highly recommend her! More

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Elvis and Diana are very knowledgeable and helped us throughout our purchase process. Highly recommend. throughout our purchase process. Highly recommend. More

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We love Elvis! He takes great care of us, year after year! Would not go anywhere else. He takes great care of us, year after year! Would not go anywhere else. More

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From the start Tony was professional and respectful and made me feel comfortable. This extended to the finance department as well. The follow up and customer service provided by all, especially Diana, was made me feel comfortable. This extended to the finance department as well. The follow up and customer service provided by all, especially Diana, was in-line with the BMW brand and reputation. More

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Everyone’s was so helpful and kind, really appreciate everyone making this experience smooth and positive. everyone making this experience smooth and positive. More

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Diana is amazing! She’s so kind and willing to help. Long story short, I bought my car from another dealer that was far away for no other reason than they had the car She’s so kind and willing to help. Long story short, I bought my car from another dealer that was far away for no other reason than they had the car I wanted in stock and with the global shortages right now that’s not that easy. In any case, I wanted to work with a local dealership so I need so I could have a place where I can get my car serviced that was not far away. I called Alhambra and spoke to Diana and she was so helpful and willing to help me walk through the features of my new car which didn’t happen at my original dealership. She also went out of her way to make sure that I was signed up in the correct system so I could work with them moving forward. I called around to a lot of dealerships in the area and frankly Diana and the team at Alhambra BMW were so kind that I really didn’t want to go anywhere else. Because of their positive can do attitude and willingness to help, all my servicing will definitely happen there. I can’t thank Diana enoug, she was so sweet and patient and willing to take her time to answer my questions I’ll definitely be back. More

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The staff and service is second to none. That’s why we’ve bought all our cars from them. That’s why we’ve bought all our cars from them. More

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Elvis is hands down the best sales representative that I have encountered since I’ve been going to dealerships. The customer service that he delivers is impeccable. From the moment I stepped into Elvis’s of have encountered since I’ve been going to dealerships. The customer service that he delivers is impeccable. From the moment I stepped into Elvis’s office I was treated like family. He really goes above and beyond to show all his customers what they mean to him and how much he appreciates their business! People like Elvis make up for the bad sales representatives that you treat you like a dollar bill. Elvis keeps in communication with his customers and makes sure that they are happy with their car even past the buying process. Go to Elvis, you will not regret it! More

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