Dick DeMuth | Page 3

All of the sales staff was very welcoming and accommodating. The dealership is very clean and nicely appointed. Mike, our salesperson gave us his undivided attention, answered all our questions a accommodating. The dealership is very clean and nicely appointed. Mike, our salesperson gave us his undivided attention, answered all our questions and have a great tutorial to acquaint us with the Car’s many features. A very positive experience overall. More

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Working with Michelle is always a pleasure. She takes time to explain all the new features and is both professional and friendly. Kolosso is a great dealership made better by the wonderful staff includin time to explain all the new features and is both professional and friendly. Kolosso is a great dealership made better by the wonderful staff including Zach Johnsrud, and Dick Demuth. More

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I had the WORST buying experience there. They did not disclose that the new car had TWO DENTS in the chrome trim that under the sun were not noticeable. After signing the purchase, they brought it and we disclose that the new car had TWO DENTS in the chrome trim that under the sun were not noticeable. After signing the purchase, they brought it and we pointed out the dents. They assured me that they would fix it. The car was serviced in Madison and they had to pull the part from another new car, so the part didn’t line up with the juncture and looks bad. I returned yesterday from Madison and they treated me so bad, so disrespectfully and pressured me to accept the damage and bad repair in a very dismissing way. And I just bought a new car!!! This should never had to happen if it had a full inspection and if the damage was disclosed to me. They cheated then and they cheat now when they do NOT want to fix the chrome part to my entire satisfaction. They are pushing and manipulating the situation so I had to accept that a new car that I bought only 4 days ago came damaged. The sales manager Dick deMuth is so rude and dismissive that it is painful to know i purchased something from him. My family bought and leased three cars from Toyoya with great experience. But the treatment and dishonesty from Kolosso Toyota was the WORST experience in my life. They neither deserve your money nor your trust at all. I am taking this case to the highest levels of consumer relations at corporate Toyota. Don’t buy from these people, no good people. More

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Mike was my salesperson when I bought my preowned Camry and he did a great job. I would return to buy my next Toyota! yes and he did a great job. I would return to buy my next Toyota! yes More

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Mike is the best salesperson in the world. Literally the best ever. I think he should give lessons to Joe Verde. He would learn something. best ever. I think he should give lessons to Joe Verde. He would learn something. More

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Mike Keller helped me find the perfect vehicle for me. I walked in with hopes to get a new 2021 Venza and drove off the lot with one the same day! He went through all of the features with me and even stayed walked in with hopes to get a new 2021 Venza and drove off the lot with one the same day! He went through all of the features with me and even stayed late to get me the vehicle the same day! Dick DeMuth was so helpful as well. Best vehicle I’ve had, I will be buying from Kolosso again! More

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A refund was issued for my repair estimate. This A refund was issued for my repair estimate. This fee should have never been charged in the first place. To get the refund I had to make phone ca A refund was issued for my repair estimate. This fee should have never been charged in the first place. To get the refund I had to make phone calls and send emails to the service department, and business manager. I even mailed via USPS a letter to the business manager. Finally Dick DeMuth answered my email after at least a month had gone by. After negotiating with him for 2 weeks via answering machines, he sent me my refund ($73.35) I am very disgusted with Kolosso Toyota. I feel that when estimates for damages are given you should not be charged for them. I feel this WHOLE matter was handled very, very poorly by the dealership. It should have been taken care of right at the very beginning! James Voigt More

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I walked into the dealership at 12:15. I looked at the different vehicles on the showroom floor, specifically the Venza. I was not greeted by the lady at the front door, was not talked to by any of the sa different vehicles on the showroom floor, specifically the Venza. I was not greeted by the lady at the front door, was not talked to by any of the sales people, and I sat in the back of their silver Highlander that was in the show room for 20 minutes. More

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I never felt so welcomed and so comfortable buying a new car! It was stress free and actually fun! I love this team and I will definitely return for service and future purchases! car! It was stress free and actually fun! I love this team and I will definitely return for service and future purchases! More

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Fantastic experience. Didn't get hounded or pressured whatsoever. Showed me what I was looking for and nothing else. Answered all of our questions. Honest and reliable. whatsoever. Showed me what I was looking for and nothing else. Answered all of our questions. Honest and reliable. More

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