Dominic Difino

fast and friendly customers service on time. quick service and fast . they call you to remember the appointment. quick service and fast . they call you to remember the appointment. More

by alex Verified Customer Verified Customer

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Excellent service very professional and friendly personnel. Prompt on wait . Very nice coffee machine and love my chocolate candy personnel. Prompt on wait . Very nice coffee machine and love my chocolate candy More

by AKAYE60 Verified Customer Verified Customer

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I called to have an appointment for warranty work. I told them what work I needed done and that it should be under warranty. They made my appointment and I dropped off my truck. I then got a call from I told them what work I needed done and that it should be under warranty. They made my appointment and I dropped off my truck. I then got a call from the service tech Dominic who was actually great to talk with. He informed me that unfortunately it’s not covered under my warranty. So I called the warranty company to fight with them. Even though when I bought the warranty I was told it’s covered of course I didn’t read the fine print to know that truck shocks aren’t covered. So this was all a waste of time. To top it off when I went to pick up my truck they tried to charge me for labor and a disposal fee. When I asked what the charge was for the lady had to get the service manager. Who made it seem like he did me this huge favor by waiving the “fee” when I would have never been there had I’d been told it wasn’t covered. My family has been shopping with Axelrod for years and bought many vehicles from them. It’s clear that Spitzer is a whole different company and doesn’t care about their customers so I will be finding a new GMC dealership for my next truck. More

by CHARLES WITTAL III Verified Customer Verified Customer

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I’ve had good experiences each time I’ve taken my vehicle in for an oil change. in for an oil change. More

by ASHUCKEROW Verified Customer Verified Customer

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I felt l received timely and friendly service. It was very professional. All was explained to me. It was very professional. All was explained to me. More

by PANNWITZMARIANNE Verified Customer Verified Customer

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I had 2-3 people ask if I’m being taken care of. I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! More

by Barbara Verified Customer Verified Customer

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The wait was longer than normal, and i did hear one of people waiting say that she had called that same morning to get her oil changed. I had scheduled my appointment several days before. Price also went people waiting say that she had called that same morning to get her oil changed. I had scheduled my appointment several days before. Price also went up. More

by DEEDA409 Verified Customer Verified Customer

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The Dealership was very attentive to my issues and quickly resolved the issue with understanding quickly resolved the issue with understanding More

by miklam95 Verified Customer Verified Customer

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Easily obtained a timely appointment. Was given an estimate of needed repairs. It took longer that I expected. Waiting area clean and comfortable. Was given an estimate of needed repairs. It took longer that I expected. Waiting area clean and comfortable. More

by barbreece1251 Verified Customer Verified Customer

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The dealership was clean. Everyone had a pleasant attitude and very friendly. I had appointment waiting time wasn’t bad Everyone had a pleasant attitude and very friendly. I had appointment waiting time wasn’t bad More

by cjharley06 Verified Customer Verified Customer

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